Valentina Florez Garces
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Social Media Manager & Content Creator
Valle del Cauca, Colombia
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Jobs
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- FContent CreatorFreelancer 2023Jan 2023 - Current (2 years 9 months)• Brainstorm and develop creative content ideas that align with the brand's goals and target audience. • Create or collaborate on the design of visuals, including images, graphics, and videos. • Conduct keyword research to optimize content for search engines (SEO), improving its visibility in search results and driving organic traffic.
- ECommunity ManagerEagle Medical SolutionsJan 2021 - Jan 2022 (1 year 1 month)• Creation and distribution of content and messages through social networks. • Manage Social Media campaigns for various social media platforms to align with marketing strategies. • Create and publish content and campaigns that meet the brand's communication style.
- SSocial Media ManagerSpin Off LabJan 2021 - Jan 2022 (1 year 1 month)• I was part of the founders team and I had the oportunity to work in the develop of the strategist of diferent local brans in Colombia. -Understand the target audience's preferences, behaviors, and needs to create content that resonates with them and solves their problems. • Develop and execute content promotion strategies to increase visibility and reach
SCustomer RepresentativeTeleperfomance, SITEL TELESERVICES CALL CENTERApr 2019 - Feb 2021 (1 year 11 months)-Answer incoming customer calls promptly and professionally. Listen attentively to customer inquiries, concerns, and requests. -Provide accurate and helpful information to customers regarding products, services, policies, and procedures. Troubleshoot and resolve customer problems, complaints, and issues effectively.
Education
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- Umass communication and journalismUniversidad Autonoma de OccJun 2015 - Nov 2020 (5 years 6 months)
- COMMUNICATION & JOURNALISMUniversidad AutónomaJan 2015 - Jan 2020 (5 years 1 month)