Valentina Legal & Administrative Assistant

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Lead Conversion Specialist

VIKARA Esthetics

Feb 2026 - Apr 2026 (3 months)

* Managed client communications across multiple channels, providing exceptional customer service and ensuring a positive client experience. * Scheduled appointments, maintained calendars, and coordinated follow-ups for prospective and existing clients. * Maintained accurate records and client information using CRM systems. * Processed payments through Stripe and Swipe Simple while supporting transaction reconciliation and reporting. * Assisted leadership with administrative coordination, documentation management, and daily operational support. * Supported lead management initiatives, helping improve appointment scheduling and client conversion efforts.

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Executive Operations & Administrative Manager

Isaga Developers LLC

May 2024 - Dec 2025 (1 year 8 months)

• Supported executive-level operations across multiple residential construction projects, ensuring seamless coordination between clients, vendors, subcontractors, and internal teams. • Managed high-volume communications and served as a primary point of contact for clients, providing project updates, documentation support, and issue resolution. • Coordinated and tracked over 20 active projects simultaneously, monitoring deadlines, permits, service applications, insurance requirements, and project documentation. • Oversaw document management systems and maintained organized digital records, reducing document retrieval time and improving operational efficiency. • Coordinated contracts, agreements, compliance documents, and project-related pape

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English Teacher

Madre Emilia School

Oct 2023 - Jan 2024 (4 months)

• Plan and deliver English classes and workshops. • Design instructional strategies to increase student engagement. • Achieve a 90% pass rate through dynamic and interactive teaching methods.

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Virtual Assistant

More Hands Maid Services Left Spotless Cleaning Service

Jun 2023 - Sep 2023 (4 months)

• Managed calendars, inboxes, and administrative documentation for multiple clients • Performed data entry, reporting, and document organization tasks • Maintained customer communication and workflow coordination systems • Supported operational efficiency through scheduling and administrative support • Assisted with translation and client-facing communication when required

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Legal Assistant

Hernandez & Asociados C.A

Mar 2022 - Sep 2022 (7 months)

• Provided administrative and legal support to attorneys in case preparation and management • Drafted contracts, legal pleadings, and formal correspondence • Conducted legal research and prepared case summaries for attorneys • Managed client communication and maintained organized case files • Assisted in documentation for hearings and legal procedures

Legal Secretary

Self-employed

Oct 2019 - Mar 2020 (6 months)

• Supported attorneys with document preparation and case file organization • Scheduled client appointments and coordinated legal meetings • Organized case materials and assisted in trial preparation • Provided administrative support during hearings when required

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