Angel Fuentes

Angel Fuentes

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Global Strategic Technology Project Management Executive | Digital Transformation & Industrial IT/OT Integration | Solutions Architect | Driving Operational
Bogota D.C., Colombia
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Full-time jobs
Starting at USD6.25k/month
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Starting at USD40/hour
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Résumé

Jobs verified_user 0% verified
  • Chevron
    Process Control Network (PCN) Program Manager
    Chevron
    Apr 2023 - Apr 2026 (3 years 1 month)
    As a Process Control Network (PCN) Program Manager, I orchestrated an enterprise-level technology program that seamlessly integrated IT and OT within the production environment, significantly enhancing resiliency and cost efficiency across the Industrial Lubricants plant. I led multiple concurrent projects supporting Lubricants production operations, achieving a remarkable 95% on-time completion rate across all initiatives. My role involved directing cross-border vendor negotiations and overseeing multi-site OT/IT technology deployments exceeding USD $1M for the Colombian operation, where I achieved 98% adherence to financial targets and optimized supplier performance. I implemented critical infrastructure upgrades that increased operationa
  • N
    Project Implementation Engineer Onsite
    Nebula Global Services Ltd
    Feb 2021
    As a Project Implementation Engineer Onsite, I led the deployment and integration of new network and infrastructure hardware, achieving 100% installation accuracy and full compliance with technical and corporate standards. I collaborated closely with the Project Manager and System Administration teams to ensure 95% alignment across all lifecycle phases, enabling seamless project execution. My role involved coordinating cross-functional technical resources, optimizing allocation to achieve 95% resource utilization efficiency while effectively reducing operational idle time. I proactively monitored project progress, resulting in 97% of milestones being delivered on schedule and minimizing the risk of delays. Additionally, I provided on-site o
  • S
    Senior Implementation Project Manager
    Sabbath Tierra de Angeles
    Nov 2017 - Mar 2023 (5 years 5 months)
    As a Senior Implementation Project Manager, I successfully collaborated with partners and stakeholders, achieving a remarkable 90% engagement and response rate to ensure project alignment. I delivered exceptional customer service, which resulted in a 96% customer satisfaction rate across all support interactions. My role involved managing website and social media channels, driving a 30% increase in engagement across digital platforms. I coordinated new version releases, ensuring a 95% update success rate without any service disruption. Additionally, I led on-site content migration to digital platforms, achieving 100% data transfer with zero data loss. While my focus was on project management and technical implementation, I also recognized t
  • A
    IT Project Manager
    AuthID
    Sep 2016 - Nov 2017 (1 year 3 months)
    As an IT Project Manager, I directed multiple complex software development projects in parallel, optimizing team performance and achieving 100% capacity utilization across a team of 20 developers and business analysts. I managed a USD $1M project portfolio, maintaining 95% budget adherence and preventing cost overruns through proactive financial controls and risk mitigation. My efforts to improve project management frameworks and delivery standards resulted in a 70% increase in customer satisfaction and enhanced stakeholder confidence. I coordinated multidisciplinary teams across IT, finance, and product functions, enabling 90% of project milestones to be delivered on schedule. Additionally, I partnered with the finance department to align
  • NICE LTD
    PSE - Professional Services Engineer
    NICE LTD
    Feb 2015 - Sep 2016 (1 year 8 months)
    As a Professional Services Engineer, I executed end-to-end implementation and integration of NICE platform solutions, achieving a 97% deployment success rate and minimizing configuration and installation errors across multiple enterprise clients. I conducted thorough requirements assessments to align platform capabilities with customer business objectives, delivering 90% accuracy in requirement gathering that enabled optimized system configurations. Collaborating closely with the Project Management team, I ensured smooth transitions from pre-sales to delivery and closure, reaching 98% handoff efficiency and maintaining continuity across project phases. I directed interdisciplinary technical teams to deliver seamless implementations, system
  • IDEMIA
    IT & PM Manager - Security Officer
    IDEMIA
    Aug 2013 - Dec 2014 (1 year 5 months)
    As an IT & PM Manager - Security Officer, I oversaw IT operations and the Security Office, maintaining 100% compliance with corporate standards, audit requirements, and financial-sector regulatory frameworks. I led a team of 10 developers and business analysts, achieving 95% on-time task completion while consistently meeting performance and service delivery targets. Additionally, I managed a USD $700K annual IT and project portfolio budget, ensuring 97% execution accuracy through disciplined financial tracking and cost-control measures. My efforts enhanced customer and stakeholder satisfaction within the PMO by 90% through improved delivery processes, service-level governance, and streamlined communication frameworks. I also coordinated and
  • Huawei
    Access Network Engineer
    Huawei
    Feb 2013 - Aug 2013 (7 months)
    As an Access Network Engineer, I successfully delivered over 15 access network deployment projects across Colombia, leading on-site surveys, installation, testing, and integration of servers, OLTs, access points, and switches for regional operators. I designed and implemented innovative network deployment strategies that increased rollout efficiency by 20% and significantly reduced troubleshooting and field resolution time by 30%. My role involved managing contractor teams and providing technical solutions, demonstrations, and training sessions, which resulted in a 25% increase in product adoption and customer engagement. Additionally, I ensured network reliability and service continuity through routine preventive maintenance, system upgrad
  • Microsoft
    Cloud Services Pre-Sales Consultant
    Microsoft
    Dec 2012 - Feb 2013 (3 months)
    As a Cloud Services Pre-Sales Consultant, I served as the technical lead within the sales cycle, designing customized Azure and Microsoft 365 cloud solutions aligned with enterprise client requirements and transformation goals. I successfully delivered over 50 proposals, demos, and proof-of-concepts, generating more than USD $2M in new business opportunities and accelerating cloud adoption initiatives across the LATAM region. My efforts improved solution-design efficiency by 25% and reduced project onboarding time by 30% through structured technical handovers and standardized documentation practices. Additionally, I provided deep expertise in cloud architecture, security frameworks, licensing models, and integration strategies to support st
  • Parex Resources
    IT & PM Manager
    Parex Resources
    Jan 2012 - Oct 2012 (10 months)
    As an IT & PM Manager, I directed IT operations and enterprise systems for Oil & Gas field and corporate environments, overseeing infrastructure, networks, cybersecurity, and operational continuity across Colombia and Canada. I successfully delivered 20+ IT infrastructure and application projects on time and within budget, which resulted in a 35% increase in system uptime and a 15% reduction in operational costs through targeted modernization and technology-driven optimization initiatives. Additionally, I led cross-functional technical teams and implemented structured risk management and quality assurance frameworks, ensuring compliance with Oil & Gas industry standards and enabling key digital transformation efforts across operations. My e
  • Chevron
    Network & Infrastructure Engineer
    Chevron
    Jun 2010 - Dec 2011 (1 year 7 months)
    As a Network & Server Backup Engineer - Support Engineer, I designed, implemented, and supported global network and security infrastructures for corporate and industrial Oil & Gas environments, ensuring high availability and operational continuity across LATAM operations. I successfully delivered over 30 network and infrastructure projects on time and within budget, which resulted in a 40% increase in network reliability and a 35% reduction in incident resolution time through effective Tier‑2/Tier‑3 support, automation initiatives, and optimized troubleshooting processes. My role also involved implementing advanced security controls, performance enhancements, and disaster recovery configurations, ensuring compliance with Chevron global stan
  • Microsoft
    Team Leader backup - Tech router specialist
    Microsoft
    Mar 2006 - Dec 2008 (2 years 10 months)
    As a Team Leader backup - Tech router specialist, I served as the technical escalation point and backup team leader for enterprise clients, ensuring uninterrupted operations and rapid recovery across Microsoft infrastructure services. I resolved over 100 high-priority incidents, effectively reducing downtime by 40% and improving network performance by 25% through advanced router configuration, troubleshooting, and optimization of Microsoft server and network services. Additionally, I mentored junior engineers and enhanced support workflows, which led to a 30% reduction in average resolution time and significantly improved service reliability and customer satisfaction across LATAM operations. My experience in business process optimization, a
Education verified_user 0% verified
  • Fundación de Educación Superior San Jose
    Systems Engineer, Information Technology
    Fundación de Educación Superior San Jose
    Aug 2024 - May 2025 (10 months)
  • BSG Institute
    Project Management Professional, Information Technology Project Management
    BSG Institute
    Aug 2023 - Aug 2024 (1 year 1 month)
    The PMP acknowledges skilled candidates at managing people, processes, and business priorities of professional projects. PMI, the world’s leading authority on project management, created the PMP to recognize project managers who have proven they have project leadership experience and expertise in any way of working.
  • Project Management Institute
    Project Management Professional (PMP, Computer and Information Sciences and Support Services
    Project Management Institute
    Aug 2023 - Sep 2024 (1 year 2 months)
    The PMP acknowledges skilled candidates at managing people, processes, and business priorities of professional projects. PMI, the world’s leading authority on project management, created the PMP to recognize project managers who have proven they have project leadership experience and expertise in any way of working.
  • I
    Professional Agile Coach, Project Management
    ItService CertiProf
    Jun 2021 - Jul 2021 (2 months)
    The certification focuses primarily on the mindset, roles, and responsibilities of an Agile Coach. After finishing the certification, the learner will be able to differentiate between and among mentoring, facilitating, professional coaching and teaching, and will also gain the skills needed to create a safe environment for meaningful collaboration and healthy conflict resolution within an agile team. This certification introduces participants to foundational team coaching skills and team development concepts for starting and growing teams while focusing on teams and organizations as human systems. A key part of this certification focuses on developing an understanding of the professional coaching skillset and the value of honing these skil
  • I
    Professional Scrum Foundation, Project Management
    ItService CertiProf
    May 2021 - Jun 2021 (2 months)
    The Scrum Foundation is part of CertiProf® professional Scrum qualification program and has been developed in cooperation with international experts in the field. After the completion of this certification, we recommend you to continue your Scrum professional education with the Scrum Master Professional Certificate (SMPC), followed by the Product Owner Professional Certificate (SPOPC)
  • I
    Professional Scrum Product Owner, Project Management
    ItService CertiProf
    May 2021 - Jun 2021 (2 months)
    The Scrum product owner is typically a project's key stakeholder. Part of the product owner responsibilities is to have a vision of what wishes to build, and convey that vision to the scrum team. This is key to successfully starting any agile software development project. The agile product owner does this in part through the product backlog, which is a prioritized features list for the product.
  • I
    Professional Scrum Master, Project Management
    ItService CertiProf
    May 2021 - Jun 2021 (2 months)
    Certified ScrumMaster (CSM) is an entry-level credential designed to give professionals getting started as Scrum practitioners an understanding of the project management methodology. The certification process provides candidates with an understanding of Scrum values, which emphasize teamwork, accountability and iterative progress toward a well-defined goal. Professionals who have earned the CSM can fill the role of either Scrum Master or Scrum team member. Although SCRUM Masters manage how information is exchanged, they typically play the role of servant leaders who help the self-organizing, self-managing team members reach their goals.
  • Simplilearn Alumni
    PM
    Simplilearn Alumni
    Jan 2016 - Aug 2016 (8 months)
    Project Management Professional (PMP®) training certification is one of the most professional certification for Project Managers offered by Simplilearn.
  • Politecnico de Colombia
    Project Management Diplomaed, Project Management
    Politecnico de Colombia
    Jan 2016 - Dec 2016 (1 year)
    Project Management provides a competitive advantage for organizations seeking to manage their capacity to the maximum, by implementing different production strategies, marketing and sales. Project Management today is an important tool focused on solving problems within companies.
  • Project Management Institute
    Project Management Professional (PMP®) certification, Information Technology Project Management
    Project Management Institute
    Jan 2016 - Dec 2017 (2 years)
    Project Management Professional (PMP®) certification is the top most professional certification for Project Managers offered by the Project Management Institute.
  • Sena
    VOIP telephony Implementation solutions Specialist, IP Telephony - Networking
    Sena
    Jan 2013 - Dec 2013 (1 year)
    IP Telephony implementation based on Cisco devices, Asterisk Technology
  • Sena
    Network Security Specialist, Network Security
    Sena
    Jan 2012 - Dec 2012 (1 year)
    Specializes in the diagnosis, design, implementation and monitoring of computer networks, Diagnose and design a model of network security Implement and evaluate the model for network security within the organization. With a duration of 440 hours.
  • Universidad Nacional Abierta y a Distancia
    Bachelor’s Degree, Telecommunications Engineering
    Universidad Nacional Abierta y a Distancia
    Jan 2011 - May 2025 (14 years 5 months)
    Is an engineering discipline that brings together electrical engineering with computer science to enhance telecommunication systems.[1][2] The work ranges from basic circuit design to strategic mass developments. A telecommunication engineer is responsible for designing and overseeing the installation of telecommunications equipment and facilities, such as complex electronic switching systems, copper wire telephone facilities, and fiber optics. Telecommunication engineering also overlaps heavily with broadcast engineering. Telecommunication is a diverse field of engineering which is connected to electronics, civil, structural, and electrical engineering. Ultimately, telecom engineers are responsible for providing the method for customers t
  • Sena
    Associates in Computer Network Technology, Network Management
    Sena
    Jan 2003 - Dec 2006 (4 years)
    Associate's degree programs in computer systems and network technology focus on computer system hardware and network infrastructure. Students who successfully complete a program can be prepared to sit for the CompTIA A+ and Network+, Microsoft Certified System Administrator, Microsoft Certified System Engineer, Cisco Certified Network Associate and certification exams.
Projects (professional or personal) verified_user 0% verified
  • P
    Production SFTP server from Win Srv 2k3 to Win Srv 2k8 Migration
    Oct 2014
  • P
    PCI Audits
    Oct 2014
  • M
    Migration from Win Srv 2k3 to Win Srv 2k8 Production DC
    Sep 2014
  • P
    Production Key Management Servers (HSM) Migration from Win Srv 2k3 to Win Srv 2k8
    Sep 2014
  • C
    CPS Clients PERSO for National Bank of Costa Rica Implementation
    Apr 2014
  • M
    Migration of Crypto Key (HSM) Servers
    Mar 2014
  • P
    PCI Audits
    Oct 2013
  • O
    Office Data Center movement
    Sep 2013
  • P
    Production SFTP server from Win XP to Win Srv 2k3 Migration
    Sep 2013
  • O
    Operations Data Center movement.
    Sep 2013