Customer service verified_user
Verified experience
Paricus
May 2022 - Current (3 years 2 months)
In my role as a Customer Service representative, I was dedicated to providing exceptional support to clients, addressing inquiries, and resolving issues promptly to ensure customer satisfaction. I utilized effective communication skills to understand customer needs and deliver tailored solutions. Additionally, I engaged in negotiation techniques to assist in resolving conflicts and reaching satisfactory outcomes for both the customer and the company, thereby enhancing the overall customer experience.