I'm currently looking for a stable job, i have experience in collections and credit control, my profession is mainly based on customer services and sales, i have good commutation, negations and listening skills
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15% verified
S
Sales
Jan 2025 - Current(8 months)
Company:Freedom Debt Counselor (FDC)
Start date:01 January 2025
End:Current
Supervisor:Bernito Paul
Contact:0781188362
Communication Skills
1. _Active listening_: Understanding the client's concerns and financial situation.
2. _Clear explanation_: Explaining debt review processes, options, and consequences.
Financial Analysis Skills
1. _Income and expense analysis_: Assessing income, expenses, and debt obligations.
2. _Debt prioritization_: Identifying high-priority debts and creating a plan to address them.
Negotiation Skills
1. _Creditor communication_: Negotiating with creditors to reduce debt, interest rates, or payments.
2. _Debt restructuring_: Working with creditors to restructure debt repayment plans.
Problem-Solving Skills
1
- Tracing clients for payments, negotiating payments with customers, follow up on payments arrangements, handling outbound and inbound calls for collections, ensuring, maintaining high level of customer care, minimizing bad debt
c
collections
Jan 2012 - Oct 2013(1 year 10 months)
- Certificates of reaching bench mark
- Debt collections