Tatiana Sepulveda
About
Detail
Account Manager - Designer
Antioquia, Colombia
Résumé
Jobs
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Web Development Account Manager public Remote experiencePower Digital MarketingMay 2024 - Current (2 years 4 months)• Managed a portfolio of e-commerce and DTC clients end-to-end: planning, execution, and delivery oversight across web development projects aligned to brand and commercial goals. • Coordinated daily with design and development teams to ensure on-time, high-quality project delivery — maintaining client satisfaction and resolving blockers proactively. • Communicated performance updates, recommendations, and strategic insights to clients and stakeholders, keeping all parties aligned on priorities and outcomes. • Stayed current on industry trends, platform updates, and emerging tools to bring actionable insights to client engagements. • Facilitated communication between developers and stakeholders regarding technical requirements for Applicatio- FFreelance Graphic DesignerSep 2023 - Current (3 years)• Created visual assets for marketing campaigns across social media, email, video, and static content — working within established brand guidelines for multiple clients simultaneously. • Developed social media visual assets for large-scale international events, adapting designs across platforms while maintaining brand consistency and strong visual impact. • Delivered production-ready assets iteratively, incorporating stakeholder feedback and ensuring cross-channel visual coherence from brief to final output. • Utilized Claude as an AI-powered assistant for competitive analysis, enabling more efficient evaluation of market trends and refining content optimization strategies based on performance data. • Leveraged Claude Code to streamline des
- Digital Marketing Analyst public Remote experienceGenius SportsNov 2021 - Apr 2024 (2 years 6 months)• Supported clients in transitioning to programmatic advertising through structured onboarding, guiding them from setup to active campaign management. • Managed creative asset setup and QA across client accounts, ensuring all materials met branding guidelines and platform technical requirements. • Analyzed campaign performance data — segmentation, tracking, and attribution — and delivered insights that shaped data-driven marketing decisions. • Collaborated across international cross-functional teams to align on campaign strategy, reporting cadences, and client deliverables.
- Au Pair in the USCultural CareOct 2019 - Oct 2021 (2 years 1 month)• Immersed in a cross-cultural professional environment while managing full-time caregiving responsibilities, developing deep empathy, adaptability, and self-directed problem-solving. • Designed and executed creative educational activities during COVID-19 school closures, demonstrating resourcefulness under ambiguous, high-pressure conditions.
- Strategic Key Account ManagerMaajiMay 2018 - Dec 2019 (1 year 8 months)• Managed key North American retail accounts including Nordstrom, Amazon, and Bloomingdales — owning the full account lifecycle from order placement to delivery. • Oversaw catalog management on Amazon Vendor Central: maintained product listings, enhanced content and product visibility, and optimized catalog structure to support sales performance. • Led order processing, claims resolution, and logistics coordination, reducing friction in the fulfillment pipeline and improving account satisfaction scores. • Built strong relationships with buyer contacts through proactive communication, issue resolution, and tailored account strategies. • Leveraged experience with both Amazon Vendor Central and Seller Central platforms to maintain holistic ove
- Marketing InternshipEAFITAug 2017 - May 2019 (1 year 10 months)- Increase of the attendance in the seasonal concerts. - Management of the communication channels (Web page, social media, email and radio) - Creation of a service portfolio and digital marketing strategies (email, Facebook Ads, social media and blog) - Support with the sales of the Orchestra services to different private and public organizations. - Administrative support
- ACommunity Manager and Commercial AssistantAnimal Food ParadiseJan 2017 - Dec 2017 (1 year)- Management of the purchase orders. - Coordinate dispatches and requests from clients. - Management of the information from the website, blog and social networks. - Creation of campaigns in Google AdWords.
Education
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- EMaster In Graphic DesignESDESIGN BarcelonaMay 2022 - May 2023 (1 year 1 month)
- International Business verified_user Verified experienceEAFIT2013 - 2018 (5 years 1 month)
Projects (professional or personal)
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- Social Projects in Medellin verified_user Verified experienceEAFITJan 2014 - Jan 2016 (2 years 1 month)- Development of cultural and social projects in Medellin, Colombia. - Successfully finding hosting for 200 social exchange participants with local families in Medellin (Global Family program). - Implementation of successful sales strategies for the Global Family Program. - To guarantee the compliance of the minimum quality requirements of the Exchange experiences. - Support with the standardization of internal processes.