Tomas Villamil Administrador de Empresas

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Senior Growth Marketing Specialist

Nov 2024 - Feb 2026 (1 year 4 months)

• Managed multi-channel marketing campaigns across email, content, SEO, LinkedIn, and paid acquisition channels. • Increased qualified lead generation by 180% through audience segmentation, campaign optimization, and content strategy. • Developed automated marketing workflows, improving engagement rates by 45%. • Built marketing dashboards and performance reports to monitor CTR, CVR, CPL, and ROI. • Collaborated with creative teams to launch campaigns across North America, Europe, and Australia.

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Sales & Marketing Coordinator

Dec 2023 - Oct 2024 (11 months)

As a Sales & Marketing Coordinator, I was responsible for developing and implementing marketing strategies that effectively promoted our products and services, resulting in increased sales and customer engagement. I collaborated closely with the sales team to align marketing efforts with sales goals, ensuring a cohesive approach to reaching our target audience. Additionally, I utilized Loom as a key communication tool, recording videos for clients to walk them through our products, training team members, and maintaining alignment across the organization. This approach not only enhanced communication but also made it more personal and effective compared to traditional email methods, allowing me to create clear, engaging, and concise videos t

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Head of Sales and Head of Revenue Operations

Gray Group International

Mar 2022 - Aug 2023 (1 year 6 months)

In my prior role as Head of Sales and Head of Revenue Operations at a digital services firm focused on business growth, I led a high-performing team to consistently surpass sales quotas by developing and implementing comprehensive funnels, pipelines, and dynamic sales scripts while ensuring we excelled in customer success. I spearheaded diverse responsibilities in sales and business development, orchestrating successful meetings and driving sales through proactive methods like targeted emails, persuasive cold calls, and LinkedIn outreach, always making sure customer retention increased over time. My role encompassed implementing account-based marketing, executing multithread campaigns, and nurturing relationships with warm leads for convers

Customer Service Supervisor

LanguageLine Solutions

Apr 2019 - Feb 2022 (2 years 11 months)

In my role as a Customer Service Supervisor, I led a team of interpreters, ensuring flawless customer support and communication, reflected in perfect QA scores. My leadership fostered a culture of excellence, driving continuous improvement through targeted training. I consistently achieved stellar QA scores by refining processes and implementing innovative strategies, resolving escalated issues while preserving customer relationships. Rigorous performance analysis optimized team efficiency, resulting in heightened service quality and increased customer satisfaction. Recognized for unwavering commitment and dedication to delivering exceptional service, I also leveraged my experience in B2B sales, which has been built around long sales cycles

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Managing Director and Head of Marketing

May 2017 - Apr 2023 (6 years)

In my role as Managing Director and Head of Marketing, I spearheaded the development of social media strategies and orchestrated diverse marketing campaigns across multiple platforms. I engaged both cold and warm leads through personalized email communications, offering enticing promotions and updates. I excelled in crafting compelling content that attracted new leads and strategically reached potential customers. Prioritizing exceptional customer engagement, I fostered positive relationships by promptly addressing queries, enhancing brand reputation, and improving retention rates. Additionally, I identified growth opportunities, forging strategic partnerships and expanding into untapped markets, contributing significantly to overall busine

Tomas Villamil

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Tomas Villamil