Tomas Villamil Administrador de Empresas

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Senior Growth Marketing Specialist

Nov 2024 - Feb 2026 (1 year 4 months)

• Managed multi-channel marketing campaigns across email, content, SEO, LinkedIn, and paid acquisition channels, including tracking and optimizing social media performance across LinkedIn, Facebook, Instagram, X, and TikTok to drive engagement and lead generation. Integrated Generative AI tools like ChatGPT, Gemini, ChatSpot, Copy.ai, Synthesia, Midjourney, and DALL·E into daily workflows to scale content production, automate repetitive tasks, build training materials, and conduct market research, focusing on time-saving automations for small business growth. Expert in Google Ads and Meta Ads for B2B and B2C, managing full-funnel strategies from Search and Display to remarketing and conversion. Proficient in GA4 for tracking user behavior,

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Sales & Marketing Coordinator

Dec 2023 - Oct 2024 (11 months)

As a Sales & Marketing Coordinator, I was responsible for developing and implementing marketing strategies that effectively promoted our products and services, resulting in increased sales and customer engagement. I collaborated closely with the sales team to align marketing efforts with sales goals, ensuring a cohesive approach to reaching our target audience. Additionally, I utilized Loom as a key communication tool, recording videos for clients to walk them through our products, training team members, and maintaining alignment across the organization. This approach not only enhanced communication but also made it more personal and effective compared to traditional email methods, allowing me to create clear, engaging, and concise videos t

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Head of Sales and Head of Revenue Operations

Gray Group International

Mar 2022 - Aug 2023 (1 year 6 months)

Proficient in CRM use, I streamlined data management, supporting efficient processes. I utilized Make and n8n to automate sales, marketing, and RevOps workflows—including lead routing, data syncing, and reporting—by integrating tools like HubSpot, Salesforce, Apollo, Instantly, and Slack via APIs and webhooks. I built and maintained automations to keep lead and contact data in sync, route leads, and trigger notifications, effectively cutting down manual handoffs. I also leveraged Close.io daily to manage pipelines, route leads, dedupe contacts, and maintain CRM data integrity, ensuring a reliable source of truth for the sales team. I maintained comprehensive documentation for all CRM processes, automations, and team procedures to ensure con

Customer Service Supervisor

LanguageLine Solutions

Apr 2019 - Feb 2022 (2 years 11 months)

In my role as a Customer Service Supervisor, I led a team of interpreters, ensuring flawless customer support and communication, reflected in perfect QA scores. My leadership fostered a culture of excellence, driving continuous improvement through targeted training. I consistently achieved stellar QA scores by refining processes and implementing innovative strategies, resolving escalated issues while preserving customer relationships. Rigorous performance analysis optimized team efficiency, resulting in heightened service quality and increased customer satisfaction. Recognized for unwavering commitment and dedication to delivering exceptional service, I also leveraged my experience in B2B sales, which has been built around long sales cycles

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Managing Director and Head of Marketing

May 2017 - Apr 2023 (6 years)

In my role as Managing Director and Head of Marketing, I spearheaded the development of social media strategies and orchestrated diverse marketing campaigns across multiple platforms, including LinkedIn, Facebook, Instagram, X, and TikTok. I tracked and optimized performance across these channels, reporting on reach, impressions, engagement, and lead generation, and used data-driven insights to adjust posting schedules and content formats.

Tomas Villamil

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Tomas Villamil