SOFTWARE ENGINEER
RXO Logistics
Aug 2022 - Current (3 years 10 months)
• Main .Net, C#, VB.Net, SQL Server, Azure, New Relic. • Executed analysis and implemented strategic fixes to address recurring errors, including developing plans to identify and resolve them, ensuring optimal performance as part of a dedicated continuous improvement team. • Provided expert-level Application Support (Tier 3) as a member of a logistics company's technical team, including resolution of critical incidents impacting real-time operations. • Member of a development team handling the integration and merger processes of core applications across merging companies. • Designed an automation workflow to efficiently manage and resolve hundreds of recurring support requests, elevating the Support team's operational capacity.