Sr. Executive VP - US Operations verified_user
Verified experience
ECKOHOGAR
Nov 2015 - Jan 2022 (6 years 3 months)
Eckoh is a trusted, global provider of customer contact and secure payment solutions for large enterprises around the globe (offices in the US, UK and Australia).
Sr. Executive responsible for US Operations – Strategic Planning, Budgeting and Goal Setting/KPI’s, Business Reporting, P&L, Solution Requirements, Design, Engineering, Development, Quality Assurance, Customer Success, Account Management, Support, NOC, Manufacturing, Logistics, Vendor Management, Contract Negotiations, Partner/Channel Management, Training, M&A, Human Resources …
Results
• Grew US Secure Payments - revenue by over 200% and new US Customers by over 1000%
• Successfully integrated all former PSS employees with Eckoh - over 90% employee retention
• Created a sales