Junior Operator: Mainframe Operation
Business Connexion
Feb 2013 - Sep 2013 (8 months)
* Monitored and operated mainframe systems to ensure continuous and reliable processing.
* Executed scheduled batch jobs and monitored job queues.
* Identified, investigated, and escalated system errors and job failures.
* Maintained system logs and documented operational activities.
* Performed routine system checks to ensure optimal performance and availability.
* Worked closely with support teams to resolve incidents and minimize downtime.
* Followed operational procedures, security standards, and service level agreements (SLAs).
* Supported backups, system restarts, and daily operational tasks as required.
