Thomás Corbisier Louet

A

Marketing Strategist & eCommerce Assistant

Arena Hotels

Jan 2021 - Current (4 years 5 months)

Acting in all the steps of Distribution, Pricing, Parity, Budget forecast, Website management, Digital Marketing Planning, Paid Traffic Budget Management, Inventory Control, Business Development, GDS rate activation, Market Share Analysis and several other tasks of administrative nature. Acting as an assistant to the Revenue & eCommerce Manager in all the processes of analysis, administration and management.

Account Manager for Global Partnerships

Oasis Collections

Jan 2018 - Jan 2019 (1 year 1 month)

Establishing and fostering exceptionally dedicated relations, focused on being the only point of contact between the parties involved and the product & service provided. Ensuring pragmatically that everything necessary to create a thoughtful and unparalleled hospitality experience is achieved in a zealous yet non-intrusive approach.

A

Jr Executive / Sales Assistant

Arena Hotels

Jan 2018 - Jan 2021 (3 years 1 month)

In my role as a Jr Executive / Sales Assistant, I primarily focused on business development, assisting clients with their specific needs in alignment with hotel policies and capacity. I was responsible for preparing contracts, activating online pricing, and performing various administrative and commercial tasks to support the Commercial Manager. Additionally, I utilized CRM to effectively organize and manage relationships with both current and prospective customers, enhancing our engagement strategies and ensuring a streamlined communication process.

F

Senior Frontdesk Agent

Fasano

Jan 2015 - Jan 2016 (1 year 1 month)

Presenting options and alternatives to guests and offering assistance in making choices with a very strong sales-mind. Possessing knowledge of the location and types of available rooms as well as the activities and services of the property and outside of it. Placing reservations and as a acting concierge when needed.

S

Senior Frontdesk Agent

Jan 2013 - Jan 2015 (2 years 1 month)

Represented the hotel to the guest throughout all stages of the guest's stay in delivering the Fasano Experience. Determining a guest's reservation status and identifying how long the guest will stay. Helping guests complete registration cards and assigning rooms and accommodating special requests whenever possible.

C

Senior Guest Service Operator

Costa Cruises (Carnival LLC)

Jan 2012 - Jan 2013 (1 year 1 month)

Acting as Guest Service Operator (Frontdesk, Guest Relations, Concierge and Cashless duties at different times depending on the need of the company), in order to provide the best service & feedback for the customer in different ports around the world, in a polite, efficient and multilingual fashion.

E

Front Desk Agent and Reservations

El Misti Hostels

Jan 2009 - Jan 2011 (2 years 1 month)

Acting as frontdesk clerk in person, telephone and online, as well as acting as managing reservations, ensuring that all bookings are managed and paid in a timely and orderly manner. Also providing concierge needs for the guests.

Thomás Corbisier Louet

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Thomás's behavioral traits
Thomás's likely patterns of behavior, thought, values, and emotion. Based on the HEXACO model, OCP instrument, and Torre’s own research.