Thais Adamowicz

Thais Adamowicz

About

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Instructional Designer | Learning Experience Designer | Educational Project Manager (MBA) | Training & Development | Customer Education
Tibau do Sul, State of Rio Grande do Norte, Brazil
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Starting at USD45/hour
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Résumé

Jobs verified_user 0% verified
  • Digibee
    User Engagement Instructional Designer
    Digibee
    Feb 2025 - Current (1 year 5 months)
    • Define and apply instructional design standards and methodologies across partner and customer-facing training programs, ensuring consistency, quality, and scalability globally. • Establishing standards for learning paths, certifications, course organization, and learner UX on the LMS. • Collaborate cross-functionally to standardize content development workflows and delivery processes.
  • Digibee
    In-App Learning Designer
    Digibee
    Apr 2024 - Feb 2025 (11 months)
    • Designed and delivered in-app guidance experiences with context-sensitive, hands-on instructional flows — empowering IT professionals to build integrations independently and reducing time-to-value by 15% within 6 months. • Applied iterative design principles to continuously evaluate and improve learning effectiveness based on user behavior and engagement data. • Collaborated with Product and UX teams to embed learning seamlessly into the product experience, enhancing learner engagement through interactivity and experience-driven design.
  • Digibee
    Product Education Instructional Designer
    Digibee
    Oct 2022 - Apr 2024 (1 year 7 months)
    • Architected the complete Digibee Academy curriculum by leading a team of 8 technical SMEs and applying Cathy Moore's Action Mapping methodology — delivering the Academy's first comprehensive content strategy. • Designed and delivered 8+ end-to-end courses for IT professionals, achieving a 20% increase in course completion rates through case-based scripting and storytelling techniques. • Reviewed existing courses and proposed structural and interactivity improvements; monitored learning metrics to benchmark content performance against industry standards. • Collaborated with technical and non-technical stakeholders globally to align instructional content with business objectives and learner needs.
  • Crehana
    Senior Instructional Designer
    Crehana
    Dec 2021 - Jul 2022 (8 months)
    • Managed a portfolio of 20+ simultaneous e-learning projects, coordinating weekly SME meetings and ensuring alignment with quality standards — achieving an average QA score of 95/100. • Created the highest-rated course in the Brazilian catalog (99.8/100) through the application of advanced storytelling, interactivity, and learner-centered design. • Developed a guidebook on educational dynamics that empowered SMEs in collaborative content creation, improving project schedule success rate by 10%.
  • Byjus
    Assistant Manager of Training & Development
    Byjus
    Sep 2021 - Dec 2021 (4 months)
    • Led a multidisciplinary team through a 3-month BPO implementation project, achieving a 10% higher NPS for trained agents versus internal benchmarks. • Designed data dashboards to monitor training effort results and project outcomes, enabling data-driven decision-making across the L&D function.
  • Byjus
    Senior Training & Development Analyst
    Byjus
    Mar 2021 - Sep 2021 (7 months)
    • Co-led the launch of Brazil operations by designing and executing Training Programs across Sales Enablement, Operations, and HR — breaking historical lead conversion records by 2%. • Implemented innovative learning methodologies including SPIN selling, microlearning, gamification, and buddy programs for a high-volume hiring period.
  • RecargaPay
    Senior Training Analyst
    RecargaPay
    Oct 2019 - Mar 2021 (1 year 6 months)
    • Restructured the onboarding program, enabling new hires to reach full productivity 50% faster and improving post-probation retention through qualitative and quantitative reporting. • Revamped all Product and Operations Manuals, reducing content volume by 41% while significantly improving usability and quality ratings. • Designed and executed RecargaPay's inaugural Leadership Development Program, recognized by the CMO as one of the highest-impact initiatives in company history.
  • Enora Leaders
    Customer Learning Analyst
    Enora Leaders
    Aug 2018 - Oct 2019 (1 year 3 months)
    • Designed and delivered customer-facing learning programs supporting behavioral and leadership development across client organizations. • Managed LMS administration and community engagement, leveraging gamification (weekly challenges) to boost learner participation and course completion.
  • Cabify
    Associate of Customer Excellence
    Cabify
    May 2017 - Aug 2018 (1 year 4 months)
  • Cabify
    Excellence Assistant
    Cabify
    Jul 2016 - May 2017 (11 months)
  • Butantan Institute
    Educator
    Butantan Institute
    Dec 2014 - Jul 2016 (1 year 8 months)
  • FILE Electronic Language International Festival
    Educator
    FILE Electronic Language International Festival
    Aug 2014 - Dec 2014 (5 months)
  • Portuguese Language Museum
    Educator
    Portuguese Language Museum
    May 2014 - Aug 2014 (4 months)
Education verified_user 0% verified
  • Université Côte dAzur
    Master's degree (MSc, Educational/Instructional Technology
    Université Côte dAzur
    Jan 2024 - Jun 2026 (2 years 6 months)
    During my first year in the MSc SmartEdTech program, I explored diverse themes at the intersection of education and technology, including instructional design, disruptive pedagogies, digital culture and ethics, cognitive and neurosciences applied to education, game-based learning, maker education, creativity, and learning analytics. This interdisciplinary curriculum equipped me to design innovative, ethical, and evidence-based learning experiences that leverage digital tools to enhance teaching and learning across contexts.
  • MBA USPEsalq
    Master of Business Administration - MBA, Project Management
    MBA USPEsalq
    Jan 2022 - Dec 2023 (2 years)
    Thesis on "Self-Organization in an Agile Product Team: A Case Study in a SaaS Company". The main objective was to measure the degree of self-organization in 10 self-organized teams in a company's Product area. Without the intention of external comparisons, the analysis was based on the perception of team members. There was a literature review, document analysis, and application of a questionnaire, which, after data analysis, resulted in a quadrant chart in which each of the teams was positioned. The main results stood out, offering insights to improve practices and identify teams that needed additional support to overcome obstacles to self-organization. The methodology developed not only contributed to the company under study but also
  • USP Universidade de São Paulo
    Bachelor's degree, Social Sciences
    USP Universidade de São Paulo
    Jan 2013 - Dec 2018 (6 years)
    The course adopts a threefold approach, encompassing Sociology, Anthropology, and Political Science. Through this comprehensive framework, I have developed robust critical thinking and research skills, empowering me to navigate and propose solutions on the intricate dynamics of human society, organizations, and cultural landscapes.
Projects (professional or personal) verified_user 0% verified
  • I
    Improved knowledge management across the company via an initiative to restructure the Notion Workspace.
    Jan 2026 - Current (6 months)
  • C
    Continuous self-directed study of psychology
    Jun 2022 - Current (4 years 1 month)