Terri Landman
About
Detail
Customer Service Expert
United States
Contact Terri regarding:
Flexible work
Starting at
USD17/hour
Timeline
work
Job
Résumé
Jobs
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- STech Support public Remote experienceSundance Film FestivalJan 2021 - Feb 2021 (2 months)During Covid period the festival was online so we handled any inquiries as they came in and forwarded to Tier 2 when needed.
Ecommerce Sales Specialist public Remote experienceSelfNov 2019 - Current (6 years 3 months)Passion for creating designs and popular retail items and selling on marketing platforms and using POD as well as my own equipment.- PScheduler/Insurance Verification/Billing/SalesPediatric and Adult Vision CareSep 2009 - Dec 2019 (10 years 4 months)In my role as a Scheduler/Insurance Verification/Billing & Sales I was responsible for managing patient appointments, verifying insurance information, and processing billing inquiries to ensure a smooth patient experience. I maintained accurate records and facilitated communication between patients and healthcare providers to enhance service delivery. Additionally, I utilized my sales skills by selling contact lenses to patients and callers, which contributed to increased revenue and improved patient satisfaction through personalized service.
- MCall Center OperatorMetro One CommunicationsApr 2000 - Feb 2004 (3 years 11 months)Was a directory assistance operator for various cellular companies. High volume of calls. Assisted callers with inquiries and kept company goals. Voted Most Positive Employee.
- CCustomer Service and SalesCrystal Springs WaterMay 1998 - Mar 2020 (21 years 11 months)Handled inquiries and orders for bottled water service and had to explain the benefits of our water versus competitors. Sales.