Selina Molefe

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Social media marketing

JDv property

Apr 2025 - Current (5 months)

Handling social media manager

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Sales and Media Specialist

Deal Better (Pty) Ltd

Dec 2022 - Current (2 years 9 months)

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B2B Consultant (Mystery Shopper)

Batho Pele Consultants

Dec 2021 - Jan 2022 (2 months)

Mystery shopping of business to business. Mercedes Benz, BMW and vw wanted to know why their vehicles of certain models were not selling. Therefore I went in to their branches to conduct an investigation on why they are not selling. Are customers given proper attention, are their sales people using the correct script and is there a problem in their vehicles. Conducting a B2B business research on the type of banks services that businesses want, what makes FNB different from other banks, what are other banks offering in terms of banking service and technology thereof.

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SEO Administrator

MoGuess Electricity

Mar 2020 - Current (5 years 6 months)

•Conduct keyword research to identify high-value search terms relevant to the company’s products, services, and target audience. • Optimize website content, metadata, images, and internal linking for SEO performance. • Monitor and analyze website performance using tools like Google Analytics, Google Search Console, and SEO auditing tools. • Track and report on key SEO metrics (traffic, rankings, conversions) to management. • Collaborate with content creators, developers, and marketing teams to ensure SEO best practices are integrated into website updates and marketing campaigns.

A

Administrative

Arcelor Mittal of South Africa

May 2016 - Mar 2019 (2 years 11 months)

Position Held Administrative Oficer (HR Department) Company Name: Arcelor Mittal of South Africa Company Website Reason for Leaving Contract ended Duties & Responsibilities – •Manage their scheduling, communication and travel coordination; •Facilitate bursar and pipeline recruitment. •Facilitate Evaluations for the Learner Technicians, Candidate Technicians, Candidate Engineers & Graduates in Training. •Lead or participate on project teams related to a range of operational matters; •Plan, prepare materials for, and help lead bi-weekly Administrative Management Team meetings; •Manage Administrative Management Team calendar, plans, and action items; •Arrange vacation work for the Bursary Students. •Arrange and facilitate career exhibi

A

Administrative Oficer

Arcelor Mittal of South Africa

Jan 2016 - Jan 2019 (3 years 1 month)

REGULATORY REPORTING ADMINISTRATOR

Standard Bank

Oct 2015 - Mar 2016 (6 months)

Position Held REGULATORY REPORTING ADMINISTRATOR Company Name Standard Bank Company Website www.standardbank.co.za Reason for Leaving Contract Ended Duties & Responsibilities •Minimize the Risk of Non-Compliance to FICA legislation •and documentation through processing and maintain customer data accurately as received from internal •customer by supporting the Bank's Customer Data Governance Policies. •Efectively processing BOP Card rejections, Cash Threshold •Reporting rejections and SARB exception which are then reported to the FICA and SARB General Ofice Support •Answer and screen telephone calls, take messages and greet clients; •Schedule and confirm diary appointments as requested; •Take minutes; •Take notes; •Arrange conferen

Regulatory Reporting Administrator

Standard Bank

Jan 2015 - Jan 2016 (1 year 1 month)

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Call Centre Reporting Agent

Tansunion Credit Bureau

May 2011 - Sep 2015 (4 years 5 months)

number of payments received within 30, 60 and 90 days; •Number of invoice payments exceeding 90 days. Internal Process Measures •Quality of drafted correspondence; •Deadlines met; •Accuracy of typing/ minute taking - error and return rates; •Speed of typing - words per minute; •Accuracy/ integrity of filing systems; •Accuracy of invoices prepared; •Time management - reduced overtime hours; and •Compliance with house templates and practice group requirements. Duration 11 May 2011 to 05 September 2015 Position Held Call Centre Reporting Agent Company Name Tansunion Credit Bureau Company Website www.transunion.co.za Duties & Responsibilities •Accurately compiles relevant commercial reports in accordance with the required commercial q

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Call Centre Reporting Agent

TransUnion S.A

May 2011 - Sep 2015 (4 years 5 months)

- 2013- Best Employee of the Year 2013- Best Reporter of the Year 2014- Quality Achiever Award Accurately compiled relevant reports in accordance with the required commercial standards. Communicates with external and internal clients via E-mail and telephone to ensure understanding of clients reporting requirements and notification of problematic reports. Telephonically sources commercial information to update the commercial database with information obtained through interviews and external sources to ensure current and relevant data. Extracts allocated tickets daily from the workflow system in accordance with the daily required targets and ensures they are completed within the relevant reporting product SLA. Manages individual adherence to

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Call Centre Reporting Agent

TransUnion Credit Bureau

Jan 2011 - Jan 2015 (4 years 1 month)

Faulty Administrator

Datacentrix

Jan 2010

Faulty Administrator

Datacentrix

Jan 2010 - Dec 2010 (1 year)

Position Held Faulty Administrator Company Name Data Centrix Reason for Leaving Temp position Duties & Responsibilities •Updating of the system; •Prepare meeting and taking the minutes during the meeting; •Assigning of calls to coordinator; •Handling customer service queries; •Data Capturing; •Record documentation and maintaining of files •Client Assistance; •Appointments Booking;

2

Selina Molefe

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