T
Tawny Sylvester
About
Detail
Florida, United States
Résumé
Jobs
verified_user
0% verified
Member Outreach ConsultantAmeriHealth CaritasJan 2023 - Current (3 years 6 months)• Conducted outreach to Medicaid members, providing accurate information on program benefits and eligibility requirements. • Maintained an above-average quality score of 98% annually, consistently surpassing the company average of 95%. • Entered, updated, and managed member data with precision, ensuring compliance with HIPAA and organizational standards. • Streamlined administrative workflows by organizing documentation and ensuring timely submission of reports. • Verified and corrected member data to uphold accuracy and completeness in internal systems. • Collaborated with cross-functional teams to support member needs and enhance data tracking efficiency.- GManager's AssistantGoolsby Clinical ServicesAug 2019 - Jan 2023 (3 years 6 months)• Accurately entered and maintained patient information, medical records, and billing data in the company database. • Ensured compliance with HIPAA regulations while handling sensitive and confidential information. • Verified and corrected discrepancies in data for accuracy and completeness. , ◦ Maintained high data accuracy levels by performing regular audits and quality checks. ◦ Provided support to clinical staff by managing scheduling information and updating patient files promptly.
- Junior Clinic Administrator/ SupervisorMassage EnvyJan 2017 - Feb 2019 (2 years 2 months)• Responsible for overall management of daily operations and managerial duties • Data entry in accordanance with corporate policies and procedures • Skilled in overseeing daily administrative functions, coordinating client appointments, and ensuring compliance with health and safety regulations. • Proficient in managing staff schedules, handling client records, and optimizing clinic workflows to enhance efficiency and client satisfaction. • Experienced in hiring, training, and terminating employees to maintain a high performing team. • Committed to fostering a positive and supportive environment for both clients and staff, while continuously improving clinic services and operations.
Education
verified_user
0% verified
- FPursuit of Computer science BSFlorida state college of JacksonvilleDec 2023 - Current (2 years 7 months)