Tatenda Shanganya

Tatenda Shanganya

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Bachelor of Commerce in Accounting Graduate
Gauteng, South Africa

Contact Tatenda regarding: 
Flexible work
Starting at USD6/hour

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Résumé


Jobs verified_user 0% verified
  • TELUS Digital AI Data Solutions
    E-Commerce Evaluator
    TELUS Digital AI Data Solutions
    Dec 2024 - Current (1 year 6 months)
    Evaluating the legitimacy of e-commerce merchants Verifying the legal status of online merchants Assessing merchant pages for compliance with laws and regulations Ensuring product listings meet quality and authenticity standards Monitoring merchant performance and risk factors Analyzing e-commerce sites for credibility and trustworthiness Providing insights for improving merchant credibility
  • Outlier
    AI Data Trainer - Independent Contractor
    Outlier
    Nov 2024 - Jan 2025 (3 months)
    Training Conversational AI Models: Engaging with AI models by simulating conversations to help them understand context, intent, and nuance in human language. Providing model corrections to refine its responses. Error Identification and Correction: Identifying incorrect or suboptimal responses from the AI model and updating the model with accurate responses to enhance conversational accuracy and relevancy. Improving Conversational Flow: Analyzing conversation flow and structure to make AI interactions smoother and more natural, enhancing user experience with the AI. Intent Recognition and Response Mapping: Training the model to recognize diverse user intents and accurately map responses that meet user expectations and address inquiries.
  • D
    Customer Service Representative/ Assistant Baker
    Delightful Bites by Mercy
    Jan 2024 - Aug 2024 (8 months)
    Family home baking. Mixing ingredients, preparing dough, decorating pastries, packaging baked goods, assisting with customer orders, managing inventory, cleaning workstations, restocking supplies, answering customer inquiries, helping with baking, assisting with deliveries, promoting products, taking phone orders.
  • Self Employed
    English Tutor
    Self Employed
    Jun 2019 - Dec 2022 (3 years 7 months)
    Develop lesson plans, teach English Language Skills, including creative writing, literature essay writing and answering, poetry writing, assess student progress, provide feedback on work done, support individual learning needs, including tailoring lessons to suit the needs of each student, prepare educational materials, foster a positive learning environment, assist with homework, address key areas of fault or difficulty with curriculum, stay updated on curriculum
  • Pick n Pay
    Customer Service Assistant
    Pick n Pay
    Dec 2018 - Jan 2019 (2 months)
    Answering inquiries, processing orders, resolving complaints, updating customer information, providing product information, assisting with refunds, following up on issues, greeting customers, upselling products.
  • A
    Job Shadowing Professional Accountant
    Aspen Pharma South Africa
    May 2017
    Observing daily tasks, learning accounting software, attending meetings, reviewing client accounts, understanding regulatory compliance, shadowing client consultations, observing internal controls, learning about financial reporting.
  • S
    Volunteer
    Strydom Park Veterinary Clinic
    Jun 2015 - Jul 2015 (2 months)
    Cleaning kennels, feeding animals, walking dogs, assisting with animal care, observing surgeries, helping with grooming, preparing exam rooms, comforting animals, assisting with administrative tasks, answering phones, helping with laundry, observing veterinarian procedures.
Education verified_user 0% verified
  • University of Johannesburg
    Short Course, Advanced Informational Literacy
    University of Johannesburg
    Aug 2024 - Nov 2024 (4 months)
  • University of Johannesburg
    Short Course, African Insights
    University of Johannesburg
    Aug 2024 - Nov 2024 (4 months)
  • University of Johannesburg
    Short Course, Building Blocks for Information Literacy
    University of Johannesburg
    Aug 2024 - Nov 2024 (4 months)
  • University of Johannesburg
    Short Course, Artificial Intelligence in the 41R
    University of Johannesburg
    Aug 2024 - Nov 2024 (4 months)
  • University of Johannesburg
    BCOM Accounting, Accounting and Finance
    University of Johannesburg
    Jan 2020 - Dec 2024 (5 years)
Projects (professional or personal) verified_user 0% verified