Collector
Nars Panama
Oct 2002 - Apr 2022 (19 years 7 months)
Key responsibilities: Developed negotiation strategies to collect debts and resolve outstanding balances. Experienced in managing customer disputes and resolving complaints to avoid escalations. Maintained high-standard interactions with customers and third parties. Additionally, utilized Google Workspace for effective communication and documentation, leveraged Slack for real-time collaboration with team members, and applied dispatch management skills to streamline the coordination of collection efforts, ensuring efficient operations throughout the debt recovery process. Leveraged foundational experience as a receptionist and Intake Specialist for a law firm to develop an understanding of database management principles, informing the struc
