Stephanie Altagracia Garcia Henriquez Human Resources Business Partner

A

Compensation and Benefits Analyst

Adsemble

Oct 2025 - Current (9 months)

Bilingual Agent

Concentrix

May 2025 - Oct 2025 (6 months)

Human Resources Generalist

Grupo Ramos

Jan 2024 - Apr 2025 (1 year 4 months)

Process payroll and manage employee terminations, ensuring timely payments and compliance with legal requirements. Guide and channel employees' requests and complaints about the different benefits and services provided by the company (loans, advances, uniforms, school vouchers, transportation, cafeteria, gym, social security, among others), to contribute to their satisfaction and commitment to the company. Manage and follow up on Social Security claims related to employee benefits due to disabilities, maternity leaves, work accidents, among others, to ensure that they are processed for payments to the employee or the company. Coordinate Annual Performance Evaluations, ensuring timely completion, data analysis, and compliance with company gu

V

Compensation Benefits Analyst

VÜO Partners, LTD

Aug 2021 - Jul 2023 (2 years)

- Responsible for the calculation and handing over of liquidation of former employees. - Application of interview and evaluation of the company to ex-members. - Responsible for keeping the files of former employees up to date. · Support and participation in meeting of the Disciplinary Committee. · Responsible for reporting employee absences and admonishments to the Ministry of Labor. · In charge of notifying the Ministry of Labor of the disassociation of former employees. · Prepared modifications or addenda to employment contracts. · Drafting and delivery of certifications of active and inactive employees. · Preparations of reports of DGT-3, DGT-4, DGT-9 and DGT-12; · Responsible for employment references. · Provide Customer Support.

V

Talent Manager Support

VÜO Partners, LTD

Mar 2019 - Jul 2021 (2 years 5 months)

- On charge of all matter to Social Security and Labor Risks. - Responsible of reporting common sick leave and parental leave to the system of TSS (SUIR Plus). - Report and follow-up on work related accidents. · Management of health insurance and supplementary insurance. · Assist in affiliations, transfer, modifications, or withdrawals from health insurance. · Elaboration of labor certifications. · Filing, control and updating of files of employees. · Registration of new employees in the system of TSS (SUIR Plus). · Elaboration of contracts. · Keeping control of the company’s medicine cabinet. · Management of EIKON and Sotfland (EXACTUS) systems. · Experience in the preparation of the reports of DGT-3, DGT-4, DGT-9 and DGT-12. · Ha

D

Supervisor of the Assistance Units at Health Service Providers

Directorate of Information and Defense of Social Security Affiliates (DIDA

Dec 2016 - Mar 2019 (2 years 4 months)

- Supervise, evaluate and guide technicians so that they can provide quality and optimal service to customers. - Handle customer complaints and grievances to final resolution. - Prepare mailings and communications for subsequent forwarding to a corresponding Instance or client. · Prepare periodic reports on the activities conducted. · Structuring the schedule of activities of the technicians. · Development of training and workshops for technicians and users.

D

Guidance Technician of the Assistance Units at Health Service Providers

Directorate of Information and Defense of Social Security Affiliates (DIDA

May 2014 - Dec 2016 (2 years 8 months)

- Identify cases of vulnerability of citizen rights. - Receive the claims and complaints of the citizen, either in person, by calls or emails, and transfer the case to the corresponding department. - Distribute information flyers and processes carried out by the Institution. · Receive cases of citizens affected by their health rights and solve them before the Health Service Provider (clinics, hospitals, etc.). · Guide citizens on their rights and duties in relation to Social Security, such as medical insurance, occupational risk insurance and pension fund (retirement).

Stephanie Altagracia Garcia Henriquez

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Stephanie Altagracia Garcia Henriquez