Sheila Godoy Lic. Comunicacion

Customer Success Manager

Aloware

Sep 2025 - Current (10 months)

Customer Success Specialist

Movitext SMS

Nov 2020 - Sep 2025 (4 years 11 months)

As a Customer Success Specialist, I was dedicated to ensuring customer satisfaction and fostering long-term relationships. I utilized CRM tools to manage client interactions effectively, providing administrative and virtual assistance to streamline operations. My role involved understanding customer needs and aligning our services to meet those needs, which included upselling additional services to enhance their experience. I also engaged in networking to build strong connections within the industry, while leveraging my skills in sales and lead generation to drive business growth. My ability to present sales strategies effectively contributed to our team's success in achieving customer retention and satisfaction goals. Additionally, I recog

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Founder and CEO

Lovesignshn

Jun 2020 - Current (6 years 1 month)

Sales Representative

Movitext

Oct 2019 - Sep 2025 (6 years)

Especialista digital Revista Estrategia y Negocios Regional

Grupo OPSA

May 2017 - Mar 2019 (1 year 11 months)

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Ejecutiva de cuentas

CREATIVA Y ASOCIADOS

Jan 2016 - Sep 2016 (9 months)

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English Spanish Interpreter

Levanter Group, Tegucigalpa (Equiti)

Jan 2015 - May 2017 (2 years 5 months)

As an English Spanish Interpreter, I provided high-quality interpretation services, facilitating clear communication between English and Spanish speakers in various settings. My role involved accurately conveying messages in real-time, ensuring that cultural nuances were respected and understood. Additionally, I utilized my experience in call center operations, where I interpreted for U.S. companies, to enhance my skills in managing fast-paced communication and addressing client needs effectively. This background allowed me to develop a keen understanding of the specific terminology and context required in a call center environment, further improving the quality of my interpretation services.

Sheila Godoy

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