Sippy Makhathini

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Sales Manager/ Business Development Representative

FullFunnel

Mar 2019 - Jan 2025 (5 years 11 months)

Led and motivated a high-performing sales/business development team to achieve and exceed set targets. Provided guidance, coaching, and mentorship to team members, fostering a collaborative and results-driven environment. Developed and implemented effective sales strategies to penetrate markets, increase revenue, and expand the customer base. Monitored and analyzed key performance indicators to assess team and individual performance, implementing data-driven improvements as needed. Set ambitious yet achievable sales targets, consistently driving the team to surpass goals and contribute to overall company success. Collaborated with cross-functional teams, including marketing and product development, to align sales strategies with overall bus
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Client Relations Consultant/Virtual Consultant

Old Mutual Finance

Mar 2016 - Feb 2019 (3 years)

• Dealing with calls in a high professional manner. • Handling complaints in a diplomatic way. • Answering any queries quickly and efficiently. • Accurately updating customer records with information. • Duties include but are not limited to being the principal point of contact between a business and its customers. • Ensure current customers have the right products and services, identify new markets and customer leads, and pitch to prospective customers. Responsible for the incoming calls and queries by clients. • Day-to-day system analysis and problem-solving through escalations. • Data management duties and admin on all telesales, closing deals on a day-to-day basis and cold calling. • Respond to emails and phone calls. •

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