Team Leader Operations, Personal Assistant
Concentrix Corporation
Apr 2024 - Apr 2026 (2 years 1 month)
Managed email management, calendar management, and inbox organization, ensuring efficient communication and scheduling.
Provided administrative support, task coordination, and workflow management to optimize daily operations.
Delivered technical support and troubleshooting, handling account management, user support, and issue resolution.
Utilized CRM systems (Salesforce), data entry, and documentation management to maintain accurate records and tracking.
Supported team coordination, task delegation, and performance tracking to improve productivity.
Leveraged extensive experience with Microsoft 365 tools, including Outlook for robust email management, Word for comprehensive documentation, and Excel for detailed performance tracking and repor