Silvio Gonzalez

Silvio Gonzalez

About

Detail

Nicaragua

Contact Silvio regarding: 
work
Full-time jobs
Starting at USD8/hour
Flexible work
Starting at USD10/hour
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Finding mentors
Finding co-founders
groups
Networking

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • C
    Team Leader Operations, Personal Assistant
    Concentrix Corporation
    Apr 2024 - Apr 2026 (2 years 1 month)
    Managed email management, calendar management, and inbox organization, ensuring efficient communication and scheduling. Provided administrative support, task coordination, and workflow management to optimize daily operations. Delivered technical support and troubleshooting, handling account management, user support, and issue resolution. Utilized CRM systems (Salesforce), data entry, and documentation management to maintain accurate records and tracking. Supported team coordination, task delegation, and performance tracking to improve productivity. Leveraged extensive experience with Microsoft 365 tools, including Outlook for robust email management, Word for comprehensive documentation, and Excel for detailed performance tracking and repor
  • I
    Customer Assistant Representative
    INSPIRO, SA-(STUBHUB)
    Apr 2023 - Mar 2024 (1 year)
    Provided Virtual Assistant support by managing customer communications (chat, phone & email), handling order tracking, refunds, and account inquiries while maintaining organized records and ensuring timely follow-ups to deliver efficient resolutions. While my title was Customer Assistant Representative, the nature of the work closely mirrors executive assistant responsibilities. I managed and organized communications across multiple channels, prioritized and followed up on pending cases, maintained accurate records, and ensured smooth day-to-day operations — all while working remotely for a U.S.-based company. These are the same core competencies required of an executive assistant: organization, clear communication, attention to detail, and
Education verified_user 0% verified
  • American College University
    Marketing
    American College University
    Jan 2024 - Apr 2026 (2 years 4 months)
    in progress