• Bilingual (English C1, Spanish native) with a proven track record of managing and growing key accounts within a multinational Insurance & Technology company, and a startup.
• Five years of experience in account management, with a strong focus on building long-term relationships, understanding customer needs, and driving revenue growth.
• I have been responsible for driving the direction setting and ensuring the satisfaction and loyalty of the most critical clients’ strategy to achieve expected growth and financial results. For instance, Bancolombia Group.
• Previous experience in onboarding and activation, account management, strategic growth, customer success, revenue generation, feedback loop, and market intelligence.
• I have a Bachelor’s degree in International Business.
• I am eager to leverage my skills to manage and grow relationships with companies' most important clients (key accounts) within a fast-paced company environment.
