Sikhumbuzo Jackson Zondi

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Branch Manager

Metropolitan Momentum

Jul 2019 - Dec 2021 (2 years 6 months)

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Branch Manager

ABSA Paulpietersburg Branch

May 2015 - Jun 2019 (4 years 2 months)

• Take complete ownership of and accountability for the branch as a stand alone business • Manage the outlet infrastructure both internally and externally, the overall appearance including the equipment, devices, signage and merchandise • Understand and implement local market strategies to maximise opportunities and business profitability. Use market intelligence to meet and exceed the market needs. • Compile and communicate an effective action plan for the branch which is understood and actioned by all staff • Distribute revenue targets and develop the means of achieving them by deploying local tactics to meet business expectations, by product and by individual • Monitor performance metrics • Lead performance dialogues with branch t

A

Business Development Consultant

ABSA INS & FIN ADVISE PTY

Jul 2013 - Apr 2015 (1 year 10 months)

• Establish and maintain excellent working relationships with the Financial Advisers and Business Development Managers from Absa Investments and Absa Life • Achieve the set production sales targets and track performance • Adhere to set calling patterns and activities to increase achievement of sales targets • Attend sales performance meetings that are set up with the Absa Advisers, Absa Investments, and Absa Life • Provide feedback on your daily sales activities • Keep abreast with market innovations • Manage the implementation of business development initiatives on increasing the attainment of sales and production figures running • Attend and provide input in the AIFA regional meetings • Provide input to assist the respective Prod

F

Team Leader

FNB EasyPlan Newcastle Terminus

Jun 2012 - Jul 2013 (1 year 2 months)

• Generate new business/canvassing new clients. • Cold calling for new business. • Sales of banking products. • Referral management. • Presentations-Face to Face and telephonically. • Diary management. • General administration. • Closing new business generated. • Ensure excellent relationships maintained with clients and customers. • Cross sell existing customers. • Sales reporting – daily, weekly, monthly. • Integrity of sales concluded. • Reporting to the Area/Activity Manager. • Adhering to strict compliance and operational procedures. • Engaged in strategic planning to align sales initiatives with branch targets, which included target allocation and human resource planning to optimize team perf

F

Multi Skilled Consultant/Assistant Branch Coordinator

FNB EasyPlan Newcastle Terminus

Jun 2011 - May 2012 (1 year)

Duties and Responsibilities: • Relief Consultant/Coordinator during peak hours as well as coordinate relief when Coordinator is not available. • Quality assurance custodian on all sales, salary switching processes, collections feedback and confirmation of employment. • Collections management as a single point of contact for collections checks and feedback. • In-House Trainer for the branch, ensuring that all staff are duly trained on all products and processes. • Branch Compliance representative, ensuring that all compliance duties of the branch are done. • Responsible for communications to and from the branch. • Daily reporting on collections, customer query list and issues list. • Health and safety officer of the branch. • Daily

D

Supply Chain Management/Assets

Department of Correctional Services (Waterval Correctional Services KZN)

Nov 2010 - Apr 2011 (6 months)

Responsibilities of a DCS Intern: • Verification of the department's assets throughout the Waterval management area. • Bar-coding of assets both capitalized and non-capitalized. • Compiling an asset register if one doesn't already exist. • Attend and assist with asset-related queries. • Identification of redundant and obsolete assets for disposal purposes and the implementation of a disposal plan. • Managed call inquiries from suppliers regarding invoice submissions and payment statuses, addressing concerns from those experiencing delays. • Communicated project schedules and requirements to suppliers, enhancing collaboration and ensuring timely delivery of goods and services needed by the department.

Sikhumbuzo Jackson Zondi

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