Shiva Kumar Jayaraman
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Data Analyst-II at CareFirst BlueCross BlueShield
United States
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Full-time jobs
Starting at
USD2.8k/month
Résumé
Jobs
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Data AnalystCareFirst BlueCross BlueShieldSep 2023 - Current (2 years 11 months)• Collaborated with cross-functional teams to gather requirements and translate them into technical specifications for data solutions. Reduced resource allocation errors by 15% by automating data quality checks and validation processes. • Conducted ad-hoc analysis and provided actionable insights to optimize healthcare operations and resource management. • Designed and executed A/B testing frameworks to rigorously evaluate the effectiveness of new patient engagement strategies, analyzing user behavior and feedback to optimize outreach efforts and improve patient satisfaction rates. • Created robust Python scripts to automate data cleaning, transformation, and analysis processes, ensuring the integrity and accuracy of healthcare datasets- Data AnalystaccentureMay 2020 - Jul 2022 (2 years 3 months)• Developed a customer segmentation model using K-means clustering in Scikit-Learn, increasing targeted marketing campaign effectiveness by 40%. Develop and maintain documentation for retail analytics processes in Confluence. • Implemented a recommendation system using collaborative filtering in PyTorch, resulting in a 15% increase in cross selling opportunities. Utilize TensorFlow for image recognition tasks in product categorization. • Created a centralized data warehouse using AWS Redshift, integrating 20+ data sources and reducing data silos by 80%. • Utilized Tableau to develop a real-time sales dashboard, providing insights that led to a 10% increase in overall revenue. • Conducted comprehensive customer behavior analysis using P
- BData AnalystBrane EnterprisesJul 2017 - Apr 2020 (2 years 10 months)• Conducted data analysis to identify trends and anomalies in transaction data, enhancing fraud detection strategies. • Reduced fraud losses by 30% through effective detection mechanisms, processing over 1 million transactions monthly with a 95% accuracy rate. Employed Python for data manipulation & model building to optimize fraud detection algorithms. • Engaged with compliance teams to ensure adherence to financial regulations, supporting the integrity of fraud detection processes. Utilized Tableau to visualize transaction patterns, anomalies & fraud trends, improving stakeholder reporting. • Collaborated with IT to integrate machine learning models into existing systems, ensuring seamless operational functionality. • Conducted A/B t
Education
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- Master of Professional StudiesUniversity of Maryland
- Bachelor of Electrical andJawaharlal Nehru Technological University