Assistant General Manager
Holiday Retirement
Mar 2018 - Apr 2021 (3 years 2 months)
- Strategically managed several departments, such as Housekeeping, Maintenance, Servers, Transportation, and Enrichment/Activities.
- Assisted the Community Sales Leader, leasing the apartments and inspecting the facility to ensure tour paths and units were ready.
- Provided tours, negotiated leases, conducted sales calls, managed vendor contracts, department budgets, & associate schedules.
- Forged resident relations by onboarding new residents and managing the dining room experience and resident experience.
- Inspected the building, performed quality checks of housekeeping/kitchen, and ensured enrichment programs were being followed.
- Actively immersed in helping and coordinating breast cancer awareness by providing continuous suppo