Sherin Madathilparambil

Sr Coordinator, OPWDD

Maximus

Jan 2025 - Current (1 year 8 months)

• Efficiently coordinate and schedule assessment appointments by conducting timely outreach to OPWDD Care Coordination Organizations, obtaining relevant consumer information, and ensuring all appropriate individuals are informed and involved. • Maintain thorough documentation of outreach activities to support productivity tracking and reporting requirements, while meeting established performance and program objectives. • Prioritize consumer needs by assigning the most suitable resources for assessments and resolving last minute scheduling changes with urgency and clarity. • Proactively identify and address process inefficiencies, support management with administrative tasks, and respond to inquiries from stakeholders—including families

Account Manager, Client Services

UnitedHealthcare

Jan 2022 - Jan 2023 (1 year 1 month)

• Oversaw comprehensive project reviews, preparing detailed review documents to enhance strategic planning and execution. • Conducted in-depth research on upcoming and ongoing projects, ensuring seamless implementation and adherence to project plans. • Identifies, addresses and resolves operational and/or account related issues to provide optimal problem resolution. Owns full responsibility for developing and implementing operations and corporate policies and procedures to comply with contract requirements. • Supports Corporate Operations in areas of data analysis and reporting. • Developed expertise in contract terms, payment methodologies, and technology-driven shared service offerings to optimize client support. • Strengthened clie

Executive Assistant / Project Manager

Northwell Health

Jan 2021 - Jan 2022 (1 year 1 month)

• Conducted in-depth project evaluations and implemented process reengineering strategies, improving efficiency by 30%. • Managed key performance metrics, leading to a 20% increase in operational excellence and financial tracking accuracy. • Developed contract compliance strategies and collaborated with executive leadership to enhance patient care initiatives. • Led cross-departmental collaboration to align service offerings with evolving healthcare trends and client needs.

Practice Secretarial Associate

Northwell Health

Jan 2019 - Jan 2021 (2 years 1 month)

• Streamlined documentation processes, reducing billing errors by 25% and improving compliance. • Conducted data analysis, refining operational strategies and boosting patient satisfaction by 10%. • Coordinated executive presentations and facilitated cross-departmental initiatives. • Managed 24-hour heart rate monitoring for patients with kidney disease and hypertension, facilitated appointments through Amwell telehealth services, and coordinated non-emergency transportation for dialysis treatment access.

Sherin Madathilparambil

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