Business Owner & Lead Beauty Specialist
XO Glam & Wellness Studio
Jun 2017 - Current (9 years 3 months)
• Provide high-quality client consultations, ensuring personalized experiences and strong customer satisfaction and retention.
• Manage daily administrative operations, including appointment scheduling, client record management, and inventory tracking.
• Deliver professional beauty services including makeup artistry, lash extensions (individuals and clusters), and body sculpting including Wood Therapy and Radio Frequency for face and body, tailored to diverse client needs and preferences.
• Oversee financial activities such as pricing, budgeting, and tracking income and expenses to ensure business profitability, including managing and processing invoices and utilizing ERP systems like QuickBooks.
• Develop and execute marketing strategies t