Shambo Ray

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Salesforce Architect

Walmart,

May 2024 - Current (1 year 5 months)

• Architected & implemented remodeling of sales process and seller acquisition process for Business Development users of Walmart. • Leading Walmart Marketplace GCRM engineering team for US & International Seller onboarding application which is built on top of Salesforce. • Streamlined the lead management process using event-based architecture across different marketplaces in Salesforce. • Designing scalable solutions over Salesforce by collaborating with Walmart Sellers, Product Owner, and different engineering teams. • Working on the bigger picture and contributing to Walmart ecosystem's growth while utilizing Salesforce to its maximum capability without compromising best practices or exhausting resources. • Mentored junior engin

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Lead Salesforce Developer

Walmart,

Oct 2021 - Current (4 years)

• Worked with several cross-functional teams and business stakeholders for designing end-to-end solutions using Salesforce. • Mentored junior team members and closely worked with architects for building highly scalable, value-driven end-to-end solutions. • Team player with excellent communication, interpersonal, analytical, and problem-solving skills. • Experience in developing end-to-end scalable and reusable functionality using coding best practices of SFDC, OOP concepts, data structures, algorithms, and design patterns. • Built and designed Walmart's Dispute Management system from scratch on SF and integrated it with other services. • Automated Dispute Management, Trust & Safety Case management, and Seller Performance initiativ

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Salesforce Developer

Walmart,

Mar 2020 - Current (5 years 7 months)

• Implemented Shopify Walmart marketplace integration for smooth and seamless seller experience from Shopify to Walmart US Marketplace • Implemented Tax Id verification process using IRS API for US sellers with W9 and W8-ECI Tax classes during their onboarding journey in Walmart Marketplace • Revamping existing Walmart seller onboarding application and migrating to Experience cloud, also making multilingual compatible • As part of the seller performance initiative consumed high-volume platform events for case management and made subsequent API calls for xlsx Attachment generation and automated email communication along with the xlsx attachments, also tagging attachments to Salesforce cases. • Automated Seller Suspension process in Walm

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Salesforce Developer

Intuit,

Jan 2019 - Current (6 years 9 months)

• As part of Intuit, I was working in the Tech4Intuit team which took care of its Salesforce B2C functionality • Working on service cloud implementation in Salesforce platform i.e we are creating service consoles for our user agent • This console contains several integrations with 3rd party APIs like payment APIs and few intuit-specific APIs to extract customer data • Adding new functionality to the existing VF pages in service consoles for various Intuit Apps • These VF pages are complex and integrated with several other 3rd parties, so we always take care of its performance and make sure nothing is breaking • We are migrating this console app to Lightning • In part of those, we are trying to make sure if we can migrate those VF pag

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Salesforce Developer

Infosys,

Jan 2016 - Current (9 years 9 months)

• Worked on a Digital transformation project for Telstra. • As part of the functionalities, built lightning components and custom REST web services. • Worked on creating a sales funnel in Salesforce. • Created batch classes, triggers, and lightning components as required by the business for these objects. • Changed the old version of community pages with new templates in Visualforce and Lightning SLDS. • Built new lightning components for the Lightning Experience. • Worked on the migration from Apttus CPQ to Salesforce CPQ (Steelbrick). • As part of this project, created several batch classes for several CPQ objects to migrate records to their corresponding CPQ objects. • Responsible for Quote, QuoteLineItem, Order, OrderLin

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