Sergio Salinas Garcia

Sergio Salinas Garcia

About

Detail

Customer service, tech support and salesman.
Managua, Nicaragua

Contact Sergio regarding: 
work
Full-time jobs
Flexible work
Starting at USD7/hour

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • A
    Operator
    Alonso & Alonso Attorneys at Law, PLLC
    Jan 2023 - Current (3 years 3 months)
    • Filter and transfer all the calls the firm gets to the correct departments in order to have a better organization within the company. • Gather information and schedule follow up calls to increase credibility and trust in our leads. • Provide exceptional service to increase the number of new clients.
  • Concentrix
    Tech Support agent
    Concentrix
    Jan 2022 - Dec 2022 (1 year)
    Used tech skills to troubleshoot issues related to connectivity, games, in-game content, accounts, etc. Phone support.
  • Teleperfomance
    Customer Service Agent
    Teleperfomance
    Aug 2021 - Jan 2022 (6 months)
    • Learned and developed soft skills by providing customer service to an online marketplace called Redbubble. Handled high queue situations and assisted customer via chat. Worked under pressure to achieve the company's goals.
  • O
    Sales Agent
    ODISA Guatemala
    Jan 2021 - Aug 2021 (8 months)
    • Experience in the area of medical visits, carrying out the work of selling medical products to private hospitals, sanatoriums, pharmacies, among others, for the distributor of health products ODISA, Guatemala. This role took me to the streets to have face to face interactions with the customers. I learned several techniques to improve my percentage of sales and achieve the objectives of the company.
  • Sitel
    Customer Service Agent
    Sitel
    Oct 2018 - Oct 2021 (3 years 1 month)
    • Applied soft skills to address customers' concerns via email and phone. Found solutions to their concerns and issues, as a result I kept an overall metric accomplishment of 85%. I learned to pay Attention to detail so that I could assist the customers in the best way.
Education verified_user 25% verified
  • U
    Excel intermediate
    Universidad Nacional de Ingeniería, UNI, Nicaragua
    Feb 2021 - Jun 2021 (5 months)
  • Keiser University
    English
    Keiser University
    Apr 2017 - Jul 2018 (1 year 4 months)
  • R
    High School Diploma
    Ramon Matuz Acevedo
    Feb 2009 - Dec 2013 (4 years 11 months)