Sergio Andrés

Sergio Andrés

About

Detail

Product and Client success manager
Medellín, Antioquia, Colombia

Contact Sergio regarding: 
work
Full-time jobs
Starting at USD8/hour
Flexible work
Starting at USD10/hour
person_search
Finding candidates

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • L
    appointment setter
    LA CHINITA
    Feb 2023 - Apr 2025 (2 years 3 months)
    As an Appointment Setter, I was responsible for managing and scheduling appointments efficiently, ensuring optimal use of time for both clients and the team. My role involved providing administrative assistance, including email management and calendar coordination, utilizing tools such as Google Workspace and Zoho CRM to streamline processes. I excelled in customer service, demonstrating strong communicative competence to build and maintain positive relationships with clients. Additionally, I leveraged my sales skills when contacting buyers and sellers, which enhanced my ability to understand client needs and effectively set appointments that aligned with their interests. This combination of skills allowed me to contribute significantly to
  • BruntWork
    Appointment Setter
    BruntWork
    Feb 2023 - Apr 2025 (2 years 3 months)
    captured potential leads, worked on CRM's followed up with clients. assisted closings and deals over the phone
  • 2
    -BILINGUAL TRAINER
    247.AI S.A.S
    Dec 2021 - Feb 2023 (1 year 3 months)
    As a Bilingual Trainer, I provided exceptional customer service and delivered comprehensive product training to agents, ensuring they were well-equipped to meet client needs. I created engaging training materials and developed action plans for coaching sessions, while also conducting feedback sessions to enhance performance. My role involved metrics analysis and reporting to track progress and identify areas for improvement. Additionally, I utilized my experience in email management, a skill I have honed throughout my career, to streamline communication and ensure that all training materials and updates were effectively disseminated to agents, thereby enhancing the overall training experience.
  • T
    TELEPERFORMANCE -BILINGUAL AGENT
    Jan 2020 - Jan 2021 (1 year 1 month)
    providing assistance over the phone to consultants in the US, UK.
  • Universidad Nacional
    -ENGLISH AND SPANISH TEACHER
    Universidad Nacional
    Mar 2019 - Jan 2020 (11 months)
    preparing students for ICFES, teaching Spanish and English
Education verified_user 0% verified
  • Universidad de Caldas
    Bachelor degree in modern
    Universidad de Caldas
    Aug 2014 - Dec 2018 (4 years 5 months)