Sebastian Rodriguez

Bilingual professional (English and Spanish) with experience in export and import processes, logistics, cargo handling, process documentation, and customs clearance. I possess skills in commercial advising, client management, resource administration, and market analysis from cultural, economic, and sociopolitical perspectives. Additionally, I have experience in internal financial management, including financial information updates, payment processing, payment issue resolution, and internal invoicing. I excel at interacting with internal and external clients, providing technical support and customer service in both languages, and efficiently managing complex situations such as dispute resolution and escalated case follow-ups. I am committed, dedicated, honest, and responsible, with a strong desire to continue professional development in a dynamic environment and to contribute to achieving organizational goals through continuous process improvement.