Sebastian Mora
About
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Business Administrator
Bogotá, Bogota, Colombia
Résumé
Jobs
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COperations AssistantSolvo Global, Continuum LegalAug 2025 - Jul 2026 (1 year)• Coordination of the daily operational activities supporting the business law firm processes and internal workflows.
• Design and execution of KPI systems to monitor operational performance and support the decisions data based.
• Improvement of workflows efficiency by identifying process gaps and implementing operational improvements.
• Support operational reporting and strategic planning initiatives across departments.- Administrative and Logistics CoordinatorDB SchenkerSep 2024 - Jul 2025 (11 months)• Billing process management for international air freight operations ensuring the accuracy and preventing revenue losses.
• Coordination of the operational activities including scheduling, tracking, custom processes and documentation management.
• Worked closely with internal teams and external stakeholders to ensure the compliance with international laws and compliance requirements.
• Operational control across logistics documentation, invoicing and audit processes. - LAdministrative Executive public Remote experienceLil Horse, RemotoSep 2023 - Aug 2024 (1 year)• Daily business operations coordination ensuring flow work across departments and alignment with organizational objectives.
• Supported all strategic planning initiatives focused on improving the profitability, operational efficiency and resource allocation.
• Managed budget process and financial reporting to support leadership decision making.
• Led hiring, onboarding and training workflows while conducting performance evaluations and team feedback. - Tier II - CX experience public Remote experiencePerry Street SoftwareFeb 2020 - Sep 2023 (3 years 8 months)• Led operations for the customer support team focusing on performance and productivity management.
• Coaching, training and develop programs to enhance team performance.
• Implemented structured performance monitoring systems for accountability and communication.
• Support operational optimization initiatives aimed at workflow improvements and service quality.
- Back Office CoordinatorMedtronicFeb 2019 - Feb 2020 (1 year 1 month)• Back office administrative functions supporting CDRM department.
• Coordination of billing, data entry, logistics tracking, inventory management and quotation processes.
• Ensuring Compliance with medical and legal regulations through accurate documentation and administrative control.
• Support operation audits and internal compliance processes. - Financial Auditor Financial AuditorSummar FinancialSep 2017 - Feb 2019 (1 year 6 months)• Financial auditing to verify the accuracy and compliance of financial records and reports.
• Analysis of balance sheets, income statements and cash flow report to identify discrepancies and financial risk.
• Audit reporting and recommendations to improve financial transparency and regulatory compliance.
• Support risk reduction initiatives through data analysis and financial review processes. - Product TrainerAetnaApr 2016 - Jul 2017 (1 year 4 months)- Developing training programs: Developing training programs to the employees to have an expertise about the services of the company making sure the satisfaction of the customers focus on design training programs that are effective and engaging.
- Creating training materials: Create training materials such as manuals, handouts, and presentations that support the training programs. Ensuring that these materials were accurate, up-to-date, and easy to understand.
- Evaluating training effectiveness: Evaluate the effectiveness of their training programs by conducting assessments and gathering feedback from employees using this information to make improvements to the training programs and to ensure that they are - International assistantCorferiasJan 2015 - Jan 2016 (1 year 1 month)- Responsible for the support of the international matters of the worldwide security fair of Bogota, my duties included investigation and research, communication and contact and administrative support.
Education
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- GScrum and project management, public Remote experienceGoogle CourseraJan 2023 - Aug 2023 (8 months)
- Arts and culture industry administrationUniversity of AntioquiaJan 2020 - Jan 2023 (3 years 1 month)
- Bachelor of Business Administration - BBA, Administración y gestión de empresas, generalUniversidad Sergio ArboledaJan 2012 - Dec 2017 (6 years)
- SSales of products and servicesSENA.Jan 2010 - Jan 2011 (1 year 1 month)