Sebastian Mora
About
Detail
Business Administrator
Bogotá, Bogota, Colombia
Timeline
work
Job
school
Education
Résumé
Jobs
verified_user
0% verified
- LAdministrative ExecutiveLil Horse LabJul 2022 - Apr 2023 (10 months)- Strategic planning: Developing and implementing short and long-term business strategies to increase profitability, productivity, and growth. - Budgeting and financial management: Developing and managing budgets, analyzing financial reports, and making strategic decisions to ensure the financial health of the organization. - Staff management: Managing and supervising staff members, including hiring, training, and performance evaluations. Ensuring that all employees are working towards achieving - Organizational development: Developing and implementing policies, procedures, and systems to improve the efficiency and effectiveness of the organization.
Customer AdvocatePerry Street SoftwareFeb 2020 - Jun 2022 (2 years 5 months)- Relationship management: Developing and maintaining positive relationships with customers, understanding their needs and preferences, and providing personalized solutions to meet their expectations. - Product improvement: Collaborating with other departments, such as product development or marketing, to identify areas for improvement and implement solutions that enhance the overall customer experience. - Data analysis: Collecting and analyzing customer data, feedback, and insights to identify trends, patterns, and areas for improvement.- Back Office CoordinatorMedtronicFeb 2019 - Feb 2020 (1 year 1 month)- Assistance: Scheduling patient appointments, coordinate patient referrals, and managing patient communication, assist with patient check-in, check-out, and insurance verification processes and manage electronic health records (EHR) - Billing: Managing patient billing and insurance claims processes, including following up on unpaid claims and resolving billing disputes and conduct routine audits to ensure compliance with all medical regulations and protocols. - Training and education: Training and supervising administrative staff, ensuring that they were knowledgeable and skilled in all necessary tasks and provide support to medical staff and physicians as needed
- Financial AuditorSummar FinancialSep 2017 - Dec 2018 (1 year 4 months)- Conducting audits: Performing audits of the financial records, including its balance sheet, income statement, and cash flow statement and examine financial transactions to ensure they were accurate and comply with relevant regulations. - Analyze financial data: I was in charge to analyze financial data to identify trends and patterns that may indicate potential issues or risks. They use this information to develop recommendations for improving financial performance and reducing risk. - Reporting findings: Prepared detailed reports that summarize my findings from audits and provided recommendations for improving financial performance, reducing risk, or improving internal controls.
- Product TrainerAetnaApr 2016 - Jul 2017 (1 year 4 months)- Developing training programs: Developing training programs to the employees to have an expertise about the services of the company making sure the satisfaction of the customers focus on design training programs that are effective and engaging. - Creating training materials: Create training materials such as manuals, handouts, and presentations that support the training programs. Ensuring that these materials were accurate, up-to-date, and easy to understand. - Evaluating training effectiveness: Evaluate the effectiveness of their training programs by conducting assessments and gathering feedback from employees using this information to make improvements to the training programs and to ensure that they are
- International assistantCorferiasJan 2015 - Jan 2016 (1 year 1 month)- Responsible for the support of the international matters of the worldwide security fair of Bogota, my duties included investigation and research, communication and contact and administrative support.
Education
verified_user
0% verified
- Arts and culture industry administrationUniversity of AntioquiaJan 2020 - Jan 2023 (3 years 1 month)
- Bachelor of Business Administration - BBA, Administración y gestión de empresas, generalUniversidad Sergio ArboledaJan 2012 - Jan 2018 (6 years 1 month)
- SSales of products and servicesSENA.Jan 2010 - Jan 2011 (1 year 1 month)
- GScrum and project management,Google Coursera