sebastian calvo mendez
About
Detail
Sales developer and marketing specialist.
Heredia Province, Costa Rica
Résumé
Jobs
verified_user
0% verified
- ESales AssociateEMPIRE SHARED SERVICESSep 2025 - Current (10 months)As a Sales Associate specializing in merchant cash advances, I excelled in driving sales through effective closing techniques and strategic customer relationship management. My role involved utilizing CRM tools to manage client interactions and support sales efforts, ensuring a seamless experience from initial contact to deal closing. I implemented sales strategies that enhanced customer retention and addressed objections effectively, fostering long-term relationships. Additionally, I proactively engaged with customers through outbound calls to encourage program retention, demonstrating my commitment to maintaining client satisfaction and loyalty. My experience in both inside and outside sales, combined with strong negotiation skills, allow
Sales Development RepresentativeQuark ExpeditionsNov 2024 - Current (1 year 8 months)As a Sales Development Representative, I was responsible for prospecting and qualifying B2B and B2C leads for premium travel experiences. I executed outbound campaigns via phone, email, and social media to expand the sales pipeline, conducting discovery calls to understand client needs and schedule qualified meetings for Account Executives. I leveraged CRM systems to track engagement, manage leads, and optimize conversion rates. Additionally, my experience in call center operations enhanced my cold calling techniques, allowing me to effectively engage potential clients and foster customer retention by ensuring they remained satisfied with our services. This comprehensive approach not only improved lead management but also contributed to a m- Sales And Marketing SpecialistQuark ExpeditionsNov 2024 - Sep 2025 (11 months)
- Premium Services & Travel CoordinatorQuark ExpeditionsOct 2024 - Current (1 year 9 months)As a Premium Services & Travel Coordinator, I was responsible for delivering exceptional customer service while managing travel planning and coordination for clients. My role involved consultative selling techniques to understand client needs, leading to successful sales closing and increased customer satisfaction. I effectively generated leads and handled objections, ensuring a seamless experience from initial contact to deal closing. Additionally, I utilized Salesforce as a CRM tool to streamline appointment management and enhance communication with clients, which improved our sales processes and overall efficiency. My negotiation skills were key in securing favorable terms for clients, further solidifying our reputation for excellence in
- ALeadAccenture Microsoft AccountNov 2022 - Oct 2024 (2 years)As a Lead, I served as the first point of contact for enterprise-level Microsoft clients across LATAM and North America, ensuring a seamless experience from the outset. I conducted thorough needs assessments and presented tailored solutions for cloud, software, and digital transformation, effectively addressing client requirements. Partnering with Account Managers, I executed Account-Based Marketing (ABM) campaigns that drove upsell opportunities and consistently exceeded monthly KPIs, contributing to double-digit pipeline growth. Additionally, I utilized appointment management skills to coordinate outbound calling campaigns, enhancing our outreach efforts and fostering stronger client relationships. This strategic approach not only improve
- Sales ManageraccentureNov 2022 - Oct 2024 (2 years)As a Sales Manager, I was responsible for leading a dynamic sales team, developing and implementing effective sales strategies that drove significant revenue growth. My role involved managing B2B sales initiatives and employing consultative selling techniques to build strong customer relationships. I utilized customer relationship management (CRM) tools to streamline sales processes and enhance customer service. Additionally, I oversaw both outbound and inside sales efforts, ensuring that our approach was tailored to meet client needs. While education sales may seem non-relevant, my experience in guiding customers through mandatory courses for certain products demonstrated my commitment to customer success and satisfaction. My ability to sc
- Microsoft solutions advisorMicrosoftNov 2022 - Oct 2024 (2 years)
- ULead DirectorUnik Advertising LLCJun 2017 - Nov 2022 (5 years 6 months)As Lead Director, I was promoted from Sales Agent due to my consistent ability to surpass sales goals. I designed and implemented innovative lead generation strategies, resulting in a 30% year-over-year increase in qualified leads. In my role, I managed and mentored a team of sales professionals, ensuring the adoption of CRM best practices to enhance our customer relationship management efforts. I collaborated closely with marketing and data teams to refine targeting strategies, which significantly improved conversion rates and ROI. Additionally, my experience in a marketing agency provided me with a foundational understanding of digital marketing concepts, including pay-per-click (PPC) advertising, SEO, and the intricacies of email campaig
- USales And Marketing SpecialistUnik Advertising LLCJun 2017 - Jun 2022 (5 years 1 month)As a Sales and Marketing Specialist, I was responsible for driving sales growth and enhancing marketing strategies to achieve business objectives. My role involved executing comprehensive sales strategies, including lead generation, cold calling, and consultative selling, which significantly contributed to customer acquisition and retention. I effectively utilized CRM tools to manage customer relationships and streamline sales processes, ensuring a seamless experience from initial contact to deal closing. Additionally, I handled various administrative tasks, such as scheduling meetings and managing calendars, which were essential for maintaining organization and efficiency throughout the sales cycle. This included sending follow-up emails a
Education
verified_user
0% verified
- NBachellor's degreeNew Generation High SchoolJan 1998 - Dec 2000 (3 years)
- NPostgraduate DegreeNEW GENERATION
- ABachelor's DegreeAmerican Center High School