Sarith Daniela Olarte Torres
About
Detail
Student
Bucaramanga, Santander, Colombia
Contact Sarith regarding:
Flexible work
Starting at
USD8/hour
Résumé
Jobs
verified_user
0% verified
Trusted advisorAtlantic Quantum InnovationsMay 2023 - Jan 2024 (9 months)As a Trusted Advisor, I attended to all requests, requirements, concerns, questions, complaints, and claims from clients in accordance with established procedures and defined service and quality protocols, ensuring that the objectives and goals of the campaign were met. In addition to these core responsibilities, I also handled insurance customer service tasks, which included verifying coverage details, assisting clients with policy questions, and coordinating with providers, thereby enhancing the overall client experience and ensuring comprehensive support throughout the campaign.- SAssistantSK collectionJan 2021 - Jan 2024 (3 years 1 month)In my role as a Sales assistant I was responsible for publishing products, ensuring that listings and prices were consistently up to date, and providing prompt assistance to customers through chat and social media platforms. I utilized Microsoft 365 tools, including Excel, Word, and Outlook, to effectively update product listings, manage pricing records, and facilitate efficient communication with customers, enhancing the overall customer experience and operational efficiency. Additionally, I supported client-facing operations by scheduling appointments, managing communications, and maintaining organized records, which contributed to a seamless workflow. I coordinated calls for client inquiries and vendor follow-ups, demonstrating my attent
Education
verified_user
0% verified
- UFifth semester Psychology studentUniversidad Cooperativa deColombiaFeb 2022 - Jan 2024 (2 years)
- Technical bachelorInstituto Técnico Nacional de ComercioJan 2010 - Nov 2021 (11 years 11 months)