Santos II Rosales
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Santos II Rosales

Santos II Rosales

About

Detail

Butuan City, Caraga, Philippines
Contact Santos regarding: 
work
Full-time jobs
Starting at USD500/month
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Internships
Open to unpaid internships

Timeline

work
Job
school
Education
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Project (professional or personal)

Résumé

Jobs verified_user 0% verified
  • C
    Listing and Marketing Assistant
    CYBERBACKER,
    May 2021 - Apr 2025 (4 years)
    Act as the primary point of contact for clients, providing exceptional customer service and addressing inquiries promptly. Create and curate engaging content for clients' social media platforms, leading to a 15% average monthly growth in subscriber bases. Maintain and update client' website, ensuring content accuracy and optimal user experience. Collect property details, seller disclosures, and photos from agents or clients. Track deadlines and ensure listing documents are complete and compliant.
  • S
    Project Administrator
    SCHNEIDER LIFTS,
    May 2020 - Dec 2020 (8 months)
    Gathered proposals, blueprints, and specifications to prepare work estimates, contributing to accurate project planning. Responded to email inquiries and sales leads promptly, nurturing client relationships and generating new business opportunities.
  • C
    Customer Support Lead
    Convergys,
    Mar 2011 - Sep 2017 (6 years 7 months)
    Managed a team of customer service representatives, providing guidance, training, and motivation to achieve exceptional customer service standards. Implemented process improvements and quality control measures, reducing customer complaints by 20%.
Education verified_user 0% verified
  • Mindanao State University
    Bachelor of Science in Physical Education
    Mindanao State University
    Jun 1998 - Jan 2003 (4 years 8 months)
Projects (professional or personal) verified_user 0% verified
  • Cyberbacker
    Email Marketing
    Cyberbacker
    Mar 2021 - Apr 2025 (4 years 2 months)
    Collaborated with marketing and creative teams to design and execute targeted email marketing campaigns via Mailchimp, boosting client engagement and generating new leads.
  • C
    Web maintenance and development
    Cyberbacker Philippines
    Mar 2021 - Apr 2025 (4 years 2 months)
    Maintained and updated real estate listings, blog posts, landing pages, and market trend reports using WordPress, ensuring accuracy, timeliness, and alignment with client objectives.