Santiago Arenas Project Manager - Customer Centric - Territory Planner

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T2 Customer Centric & Territory Planning Lead

ABI Inbev

Jul 2022 - Current (3 years 10 months)

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Customer Centric Specialist / Planning Projects

ab-inbev

Nov 2021 - Current (4 years 6 months)

- All time High NPS (63%) - Leader of Customer Satisfaction and Territory Planning

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Execution Supervisor

ABI Inbev

Jun 2021 - Current (4 years 11 months)

- Control and Support Inventory Management, taking daily decissions in order to maintain healthy levels of the most relevant products. - Create proposals based on analytical reports, in order to show how team indicators´can be improved monthly. - Report Montlhy KPIs to Global Team ensuring that information is available to all members of the company. - Forecasting on how Indicators can be implemented for the following Fiscal Year taking into account all variables related. - Measurement and monitoring of the operational productivity of the company's 6 production plants, taking into account the personnel resource assigned compared to the volume mobilized and personnel assigned in each operation. - Responsible for the measurement, monitoring

Latam Partner Alliances Administrator

Dell Technologies

Jun 2019 - Mar 2021 (1 year 10 months)

- Contribute on creating Vendor Funding Master File in order to consolidate all inputs required for partner funding allocation. - Alignment with Alliances Manager, BU, Marketing owners to achieve regional goals. - Support Brand Managers negotiations and collect necessary information for funding allocation. -Main POC and Leader of automated Partner Management projects and workflow optimization across all Latin America. -Complete the Accrual of Vendor Funding activities according the KPIs. - Control and execution decissions to prevent Budget losses

Logistics & Fullfilment Specialist

Dell Technologies

Jun 2018 - Jun 2019 (1 year 1 month)

- Optimize resources for end delivery processes in order to benefit the final customer. - Carry out a proactive and flexible management of 5 daily processes, analyzing critical points that could affect logistics processes. - Support internal teams and external providers requirements in order to resolve problems as soon as possible. -Contribute on the POI Kpi by delivering 93% on time of the Colombian orders on Q1 and Q2.

Intern-Logistics and fullfilment

Dell Technologies

Jan 2018 - Jul 2018 (7 months)

- Create flow processes in order to show step by step how the logistics processes work. - Support countries such as Colombia, Panama,Ecuador, Costa Rica with End Delivery and International Transit requests. - Create Metrics Reports in order to show the LATAM performance - Share how Logistics works to new members of the organization. - Analyze and generate Improvements in order to contribute on the Region POI.

Santiago Arenas

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