Santiago Morales

Santiago Morales

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Programmatic & Paid Social Senior Specialist | Planner | Meta, TikTok, Snapchat & TTD | Performance-Driven Media Buying
Bogota D.C., Colombia

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Résumé


Jobs verified_user 0% verified
  • P
    Programmatic Analyst L2 / Social Analyst L1
    Publicis Global Delivery (PGD) | Remote
    Sep 2024 - Current (1 year 9 months)
    As a Programmatic Senior / Social Analyst L1, I lead the end-to-end execution and optimization of programmatic campaigns across The Trade Desk (TTD) and DV360, managing display and video inventory with a strong focus on RTB efficiency, pacing accuracy, and KPI compliance. I configure, activate, and troubleshoot PMPs and Programmatic Guaranteed deals, ensuring correct deal setup, smooth activation, and consistent delivery throughout the campaign lifecycle. Daily monitoring and optimization of campaign performance are crucial, as I identify delivery issues related to targeting, bids, budgets, creatives, or supply, implementing timely solutions to maintain performance standards. I manage budget pacing (daily and lifetime), consistently achievi
  • F
    Freelance Programmatic & Paid Social Analyst
    Jan 2022 - Current (4 years 5 months)
    Plan, execute, and optimize programmatic and paid social campaigns for small and mid-sized businesses across B2B and B2C industries. Independently manage campaign setup, audience segmentation, budget allocation, pacing, and performance optimization using programmatic buying principles and paid social best practices. Optimize campaigns based on data-driven insights, focusing on reach efficiency, engagement quality, and cost control. Develop performance reports and dashboards to communicate results, insights, and optimization opportunities to clients. Support decision-making through analytical analysis, ensuring campaigns align with business goals and deliver measurable outcomes. • Provided supplementary support to clients by developing and i
  • T
    Customer Support & Operations Experience
    Teleperformance Concentrix Optum | Colombia
    Jan 2020 - Jan 2024 (4 years 1 month)
    Provided customer support for US-based clients across e-commerce, healthcare, insurance, and travel services, developing a strong understanding of US consumer expectations, communication standards, and service-level requirements.Worked in roles involving issue resolution, escalation handling, and cross-department collaboration, ensuring high-quality service delivery under pressure.Served as SME, Trainer, and Supervisor, gaining experience in leadership, process optimization, and performance monitoring.Built strong communication skills in English and developed the ability to operate effectively in fast-paced, metrics-driven environments.
Education verified_user 0% verified
  • M
    Meta Blueprint – Media Buyer Certification
    Oct 2025 - Current (8 months)
  • T
    The Trade Desk – Trading Essentials
    Sep 2025 - Current (9 months)
  • S
    Snapchat Ads Certification
    Sep 2025 - Current (9 months)
  • T
    The Trade Desk – Data-Driven Planning
    Sep 2025 - Current (9 months)
  • T
    The Trade Desk – Marketing Foundations
    Sep 2025 - Current (9 months)
  • U
    Bachelor's Degree in Publicity (Advertising)
    University Jorge Tadeo Lozano
    Jul 2019 - Nov 2025 (6 years 5 months)
    Culminated – Nov 2025