Santiago García AI Engineer | Data Science | Python | Machine Learning | SQL

Analytics Specialist

Teleperformance Colombia

Nov 2025 - Current (8 months)

Developing AI and Machine Learning solutions (e.g., Speech-to-Text + Sentiment Analysis) tailored to client requirements to derive data insights. Developed specialized reports requiring high-level statistical analysis, leveraging Paired t-tests, ANOVA, Random Forest, Feature Engineering etc

Teleperformance - Reporting Specialist

Teleperformance Colombia

Sep 2022 - Nov 2025 (3 years 3 months)

Teleperformance - Reporting Specialist Developed data analyses to improve KPI performance by identifying the key drivers impacting results, enabling teams to focus on the root causes and reducing data-driven decision-making time by 20%. Designed and built Power BI dashboards to monitor key KPI behavior, including trends, dispersion, and central tendency metrics, allowing rapid detection of deviations and timely corrective actions. - Applied principles of engineering and logistics to optimize internal operational workflows, ensuring efficient data pipelines and resource allocation. - Developed and integrated artificial intelligence applications, specifically utilizing speech-to-text technology and sentiment analysis, to extract deeper insig

BI Analyst

Teleperformance Colombia

Jan 2022 - Sep 2022 (9 months)

BI Analyst Implemented BI reporting automation using SQL and Power BI, reducing manual workloads by two hours through the elimination of manual report refresh processes and data loading. Delivered daily, weekly, and monthly reporting packages to Operations teams, enabling real-time performance monitoring and informed decision-making. - Leveraged Python and statistical analysis to develop complex scripts, uncovering key performance highlights and deep insights that supported strategic decision-making. - Applied principles of data engineering to optimize data structures and pipelines, ensuring robust information flow across systems. - Utilized Tableau as a supplementary visualization tool to diversify dashboard capabilities and provide addit

PRACTICA PROFESIONAL

Schlumberger

Jan 2021 - Jul 2021 (7 months)

- Haber completado 4 automatizaciones para la empresa y además la creación de un manual explicando el uso de un algoritmo de clasificación - Revisar documentos contables y gestión en la automatización de procesos - Aplicar principios de ingeniería financiera para el desarrollo y generación de reportes avanzados en Excel, optimizando el análisis de datos contables y la toma de decisiones.

Santiago García

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Santiago García