Operations and Business Development Manager
Green Pallet Boxes
May 2022 - Apr 2025 (3 years)
As an Operations and Business Development Manager, I was responsible for planning, optimizing, and overseeing the company's key operations, ensuring efficiency in each area and promoting business growth. My main responsibilities included:
- **Process Design and Optimization**: Developing operational manuals to standardize and improve processes in areas such as assembly, die-cutting, design, and quality control. Implementing systems in Google Sheets for managing attendance, suppliers, orders, deliveries, inventories, utilities, and prices.
- **Customer Relations and After-Sales Service**: Managing relationships with existing customers, including visits to address issues and offer personalized solutions. Redesigning products to meet specifi