Samuel Castro
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Samuel Castro

Samuel Castro

About

Detail

Sales Representative| Bilingual (Portuguese/ English)| Eligible to work IE| Commercial Acumen| Relationship builder| Influential Communicator| B2B| SAP CRM
São Paulo, Brazil

Contact Samuel regarding: 

work
Full-time jobs
Starting at USD2K/month
Flexible work
Starting at USD15/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • F
    Customer Experience Agent|
    FMI Field Management Ireland
    Nov 2022 - May 2024 (1 year 7 months)
    • Promoted and sold products to new and existing Electric Ireland customers. • Responded to customer queries by phone (70 inbound/ outbound calls daily), and follow-up calls to ensure complete resolution of their issues. • Developed extensive product knowledge in order to provide accurate information to EI clients. • Provided analysis of errors and feedback to the respective team leader to improve customer satisfaction. • Conducted proactive guiding of new joiners in order to help them achieve ramp up target.
  • TKMaxx
    Sales Assistant
    TKMaxx
    Sep 2021 - Oct 2022 (1 year 2 months)
    • Assisted customers in locating desired items or suggesting suitable alternatives when necessary. • Processed cash register purchases/returns and counted change back to customer accurately. • Maintained sales floor remained organized following established merchandising procedures and standard.
  • C
    Career Break
    Career Break
    Jan 2019 - Sep 2021 (2 years 9 months)
    • I took a career break during this period to focus on English language classes. In addition, during this period, I worked part-time as a Kitchen Assistant at Gourmet Food Parlour.
  • D
    Sales Representative
    Daiichi Sankyo Inc
    Nov 2015 - Nov 2018 (3 years 1 month)
    • Conducted visits in person to 250 clients such as doctors, hospitals and pharmacies on a regular basis to influence them professionally to recommend Daiichi Sankyo products. • Engaged with stakeholders to develop mutually-beneficial business strategies to patients. • Worked closely with Safety Specialists from the Pharmacovigilance team in order to provide feedback about the drugs' side effects • Organised product training, and conferences to keep clients up to date with the latest clinical data supplied by the company, engaged with them, and built brand awareness.
  • P
    Sales Representative
    Pharmexx Brasil
    May 2012 - Oct 2015 (3 years 6 months)
    • Engaged with the promotion of Roche's Accu-Chek products in 200 primary pharmacy chains in Brazil. • Presented solutions and ideas based on customer insights ensuring customers' requests and needs were being addressed. • Merchandised products in visually appealing and organized displays for optimal sales promotions. • Sought customer feedback to identify, understand and to anticipate risks in response to their satisfaction or dissatisfaction. • Provided product training about Accu-Chek devices to healthcare professionals. • Negotiated extra shelf space within stores to display products at strategic selling points.
Education verified_user 0% verified
  • D
    Bachelor's degree in International Business
    Dorset College
    Sep 2021 - Aug 2022 (1 year)
  • F
    MBA in People Management
    FGV EAE School of Business
    Jun 2015 - Jan 2017 (1 year 8 months)
  • F
    Bachelor's degree in Psychology
    FACERES University
    Feb 2007 - Nov 2012 (5 years 10 months)