E-commerce Operations Manager verified_user
Verified experience
public Remote experience
Lita Skincare
Feb 2023 - Mar 2026 (3 years 2 months)
• Managed Shopify store operations for a DTC skincare brand, including inventory planning, supplier relationships, product catalog management, inventory tracking, and order management.
• Built operational dashboards in Power BI to monitor performance and key business metrics.
• Developed and maintained SOPs for key operational processes including inventory management and order fulfillment.
• Analyzed sales patterns to support reorder point and safety stock calculations, reducing stockout risk during peak periods.
• Implemented email marketing automation flows using Klaviyo.
• Managed HubSpot CRM contact database and segmented lists.