S

Saad Shahid

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Fresh Media Graduate
Karachi, Sindh, Pakistan

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Résumé


Jobs verified_user 0% verified
  • K
    Founder & Head Coach
    Karachi Cambridge Coaching Center
    Dec 2025 - Current (9 months)
    Designed curriculum plans and study modules tailored to different educational boards. Recruited and managed a team of qualified subject teachers, ensuring quality instruction across key subjects. Oversaw daily operations, including scheduling, student enrollment, marketing, and financial management. Recruited and managed a team of qualified subject teachers, ensuring quality instruction across key subjects.
  • IBEX Global
    Customer care representative
    IBEX Global
    Aug 2024 - Current (2 years 1 month)
    Joined Ibex Global in August 2024; began in the DMCR (medical sales) campaign for 2 months. Transitioned to Walmart customer support as a live chat agent. Respond to customer queries promptly via chat, ensuring satisfaction and clarity. Use internal tools and scripts to manage a high volume of requests efficiently. Consistently meet KPIs including average handling time, resolution rate, and customer satisfaction. Maintain brand integrity and a positive customer experience through professional communication.
  • K
    Senior Faculty
    Karachi Cambridge School
    Jan 2021 - Current (5 years 8 months)
    Developed and delivered innovative science curriculum, incorporating lessons on new scientific theories and research. Planned and prepared high-quality lessons, engaging and motivating students to maximize learning potential. Managed daily tasks and workload of TAs, assigning responsibility to assist under-performing students. Delivered whole secondary curriculum through virtual classes during COVID pandemic.
  • C
    Manager of Operations
    Cambridge School
    Jan 2021 - Current (5 years 8 months)
    Administered a small school with 200 students, overseeing all operational and academic activities. Managed student admissions, conducted entry tests, and ensured a smooth enrollment process. Developed and implemented class activities, ensuring alignment with educational standards. Recruited, interviewed, and hired staff members, fostering a collaborative and effective team environment. Designed and structured the syllabus and planners for various subjects, tailoring them to meet students' needs. Handled all reception duties, providing excellent customer service and support to parents, students, and staff. Organized and executed the annual function and various school activities, promoting student engagement and school spirit. Managed the pay
Education verified_user 0% verified
  • Iqra University
    Bachelors of Media Science
    Iqra University
    Aug 2020 - Feb 2025 (4 years 7 months)
    Major: Advertising
  • A
    Diploma of Software Engineering
    Aptech Karachi
    Jan 2017 - Aug 2020 (3 years 8 months)
Projects (professional or personal) verified_user 0% verified
  • S
    School Management Software (SMS)
    Sep 2020 - Current (6 years)
    Developed a comprehensive software solution for managing school operations, including admissions, attendance, and performance tracking, as part of the final year thesis project.
  • F
    Freelance Software Development
    Apr 2020 - Current (6 years 5 months)
    Completed multiple software development projects, delivering customized solutions for clients in various industries.
  • F
    Front-End Web Development
    Feb 2018 - Current (8 years 7 months)
    Created responsive and user-friendly web applications using HTML, CSS, JavaScript, and frameworks like React.