Romina Laura Gómez
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Romina Laura Gómez

Romina Laura Gómez  new_releases

About

Detail

Project Management and Delivery, Business Analyst, Business process improvement, Product Owner
Buenos Aires, Argentina

Contact Romina regarding: 

Flexible work
Starting at USD25/hour
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Networking

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Résumé

Jobs verified_user 0% verified
  • T
    Service Management Analyst | Problem Management
    TATA CONSULTANCY SERVICES
    Aug 2020 - May 2022 (1 year 10 months)
  • CenturyLink
    Solutions Architect and Solution Manager Proxy
    CenturyLink
    Jan 2019 - Aug 2020 (1 year 8 months)
    Responsible for design & aligning solutions to the current architecture principle focusing on reusing existing capabilities in solutions and services and balancing functional and non-functional requirements with necessary prioritizations and compromises. • Responsible for the LATAM Locations functional/technical area. Manages the coordination of the activities with responsibility for the results, methods, and staffing. • Overall solution vision, solution roadmap, non-functional requirements. • Establish the components & elements (tech & non-tech) required to deliver a solution and how the components work together in an E2E fashion to meet goals. • Focus on information, workflow, business rules, services, applications and UX. • Ensures
  • CenturyLink
    Project Delivery & Information Technology Supervisor
    CenturyLink
    Nov 2016 - Jan 2019 (2 years 3 months)
    • Responsible for a functional/technical area. Manages the coordination of the activities of a section or department with responsibility for the results, methods, and staffing. • Established tactical plans for achieving broadly defined objectives. • Ensured projects and deliverables are on-schedule • Identified process improvement opportunities and new solutions to business problems to optimize results.
  • Level 3 Communications
    Project Delivery & BPI
    Level 3 Communications
    Dec 2013 - Nov 2016 (3 years)
    • Responsible for technical direction for the implementation and systems integration for client engagement from definition phase through implementation within the IT sphere of the business. • Created and executed implementation plans and revised as appropriate to meet changing needs and requirements. Served as liaison between development staff and the business/product area. • Communicated and ensured the plan lifecycle and is responsible for managing technical risks throughout the project • Facilitated effective team interaction. Managed client interaction and expectations regarding development efforts. • Facilitated team and client meetings effectively. Held regular status meetings with development team. Kept development team well inf
  • Level 3 Communications
    IT PMO & CO Analyst
    Level 3 Communications
    Oct 2012 - Dec 2013 (1 year 3 months)
    Provided support to a number of mission critical projects in the IT area. Responsibilities: · Liaised with IT and Business participants to understand general project requirements · Input into planning of all projects. · Assisted to Project Managers to project structuration · Assisted to Project Managers to development of Reports and Progress reports on a timely basis. Report consolidation · Monitored and tracked issues and risks
  • G
    Business Analyst
    Greenline Financial Technologies
    Dec 2011 - Oct 2012 (11 months)
    • Built, supported and tested Binary,Tag=Value and Fixed-Length protocols in VeriFix (ITCH / OUCH / ArcaDirect / STAMP / UTDF / UQDF / CTS / CQS / OMnet API / and many others) for different global Exchanges such as Nasdaq, LSE, NYSE, TMX, HKEX, etc. • Updated protocols in accordance with their latest specifications. • Upgraded protocols to the latest VeriFix version.
  • Cisco Systems
    Program Manager - Enablement & Planning
    Cisco Systems
    Jul 2011 - Dec 2011 (6 months)
    • Worldwide Enablement & Planning Team member, LATAM single point of contact for global index reporting (Projects and Investments).
  • Cisco Systems
    IT Business Analyst
    Cisco Systems
    Dec 2009 - Jul 2011 (1 year 8 months)
    • Supported an ASP application currently deployed and on going through the expansion and tool build out plans to meet business growth and scaling of Program Portfolio Management. • Single point of contact and bridge to partner business functions such as the Theatre Program Office (PMO) and the Theatre Operations Program Office. • Ensured that functional requirements around dependencies are captured and developed in support of cross discipline business process automation is required to bridge the gap. • Owner of BME (Bugs, Maintenance, Enhancements) process -end to end-. • Creation and deployment of testing scenarios (UAT / BVT) for new releases and versions of the Portfolio tool. • Project Management of Gensight (portfolio tool) V8 im
  • H
    Business Relations Supervisor
    HP Enterprise Services
    Mar 2008 - Dec 2009 (1 year 10 months)
    • GM Global Service Desk – Program Office: Supervisor Supervise 14-person team. Processes in charge (areas): Service Request Mangament, Access Management, Case Management, CSI, PMO, Training. • Provided assistance to the following countries: GM: Argentina / Uruguay / Mexico / Venezuela / Colombia / Chile / Ecuador. GMAC: Argentina / Mexico / Venezuela / Colombia / Chile / Ecuador.
  • H
    Business Services Analyst
    HP Enterprise Services
    Jun 2006 - Feb 2008 (1 year 9 months)
    • GM Global Service Desk – Program Office: Team leader, 5 agents coordination for IMAC (Install, Move, Add, Change) • Access Management - Provided 2nd level technical support. Handled IMAC requests. Users' administration on GMAC/BGM Domain. • Provided assistance to the following countries: GM: Argentina / Uruguay. GMAC: Argentina / Mexico / Venezuela / Colombia / Chile / Ecuador. BGM: Brazil. • GM Andean Region Implementation for Program Office • GM Global Service Desk – Operations: Team leader, 20 agents coordination for 1st level technical support, including password resets. Track issues. Support Windows. Support MS Office. Respond to inquiries. • Provided assistance to the following countries: GM: Argentina / Uruguay. GMAC: Argenti
  • H
    Help Desk Coordinator
    HP Enterprise Services
    Oct 2005 - Jun 2006 (9 months)
    • GM (General Motors) / GMAC (General Motors Acceptance Corporation) Help Desk: Provided 1st level technical support, including password resets. Tracked issues. Supported Windows. Supported MS Office. Responded to inquiries. • Provided assistance to the following countries: GM: Argentina / Uruguay. GMAC: Argentina / Mexico / Venezuela / Colombia / Chile / Ecuador. • Provided assistance to National GM Dealers (Argentina). • In charge of carrying out DWNG 5.3 - UAT
  • Teleperformance Spain
    Help Desk Operator
    Teleperformance Spain
    Sep 2005 - Oct 2005 (2 months)
    • Provided dial up connections technical support. Responded to inquiries. • Provided assistance to American users.
  • E
    IT Internship
    Education, Science and Technology Ministry
    Nov 2004 - Sep 2005 (11 months)
    • Scanner operator. • Data entry. • Data controller.
Education verified_user 0% verified
  • Accenture
    Leading SAFE®, Scaled Agile
    Accenture
    Jan 2019
  • Universidad de Palermo
    Programas Ejecutivos 2019 - Aspiring Leaders
    Universidad de Palermo
    Jan 2019
  • Universidad de Palermo
    Gestión de proyectos de User Experience, User Experience
    Universidad de Palermo
    Jan 2016
  • IAA
    Information Technology Project Management
    IAA
    Jan 2013
  • EMC
    ITIL Foundations Certified
    EMC
    Jan 2007