Romina Laura Gómez
Download
Recommend
Messages
Share
Romina Laura Gómez

Romina Laura Gómez  new_releases

About

Detail

Project Management and Delivery, Business Analyst, Business process improvement, Product Owner
Buenos Aires, Argentina

Contact Romina regarding: 

groups
Networking

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • T
    Service Management Analyst | Problem Management
    TATA CONSULTANCY SERVICES
    Aug 2020 - May 2022 (1 year 10 months)
  • CenturyLink
    Solutions Architect and Solution Manager Proxy
    CenturyLink
    Jan 2019 - Aug 2020 (1 year 8 months)
    Responsible for design & aligning solutions to the current architecture principle focusing on reusing existing capabilities in solutions and services and balancing functional and non-functional requirements with necessary prioritizations and compromises. • Responsible for the LATAM Locations functional/technical area. Manages the coordination of the activities with responsibility for the results, methods, and staffing. • Overall solution vision, solution roadmap, non-functional requirements. • Establish the components & elements (tech & non-tech) required to deliver a solution and how the components work together in an E2E fashion to meet goals. • Focus on information, workflow, business rules, services, applications and UX. • Ensures
  • CenturyLink
    Project Delivery & Information Technology Supervisor
    CenturyLink
    Nov 2016 - Jan 2019 (2 years 3 months)
    • Responsible for a functional/technical area. Manages the coordination of the activities of a section or department with responsibility for the results, methods, and staffing. • Established tactical plans for achieving broadly defined objectives. • Ensured projects and deliverables are on-schedule • Identified process improvement opportunities and new solutions to business problems to optimize results.
  • Level 3 Communications
    Project Delivery & BPI
    Level 3 Communications
    Dec 2013 - Nov 2016 (3 years)
    • Responsible for technical direction for the implementation and systems integration for client engagement from definition phase through implementation within the IT sphere of the business. • Created and executed implementation plans and revised as appropriate to meet changing needs and requirements. Served as liaison between development staff and the business/product area. • Communicated and ensured the plan lifecycle and is responsible for managing technical risks throughout the project • Facilitated effective team interaction. Managed client interaction and expectations regarding development efforts. • Facilitated team and client meetings effectively. Held regular status meetings with development team. Kept development team well inf
  • Level 3 Communications
    IT PMO & CO Analyst
    Level 3 Communications
    Oct 2012 - Dec 2013 (1 year 3 months)
    Provided support to a number of mission critical projects in the IT area. Responsibilities: · Liaised with IT and Business participants to understand general project requirements · Input into planning of all projects. · Assisted to Project Managers to project structuration · Assisted to Project Managers to development of Reports and Progress reports on a timely basis. Report consolidation · Monitored and tracked issues and risks
  • G
    Business Analyst
    Greenline Financial Technologies
    Dec 2011 - Oct 2012 (11 months)
    • Built, supported, and tested Binary, Tag=Value, and Fixed-Length protocols in VeriFix (ITCH / OUCH / ArcaDirect / STAMP / UTDF / UQDF / CTS / CQS / OMnet API / and many others) for different global Exchanges such as Nasdaq, LSE, NYSE, TMX, HKEX, etc. • Updated protocols in accordance with their latest specifications. • Upgraded protocols to the latest VeriFix version, while also leveraging customer service skills to liaise with clients, defining priorities, establishing scope, and planning task execution to ensure alignment with business needs and project goals.
  • Cisco Systems
    Program Manager - Enablement & Planning
    Cisco Systems
    Jul 2011 - Dec 2011 (6 months)
    • Worldwide Enablement & Planning Team member, LATAM single point of contact for global index reporting (Projects and Investments).
  • Cisco Systems
    IT Business Analyst
    Cisco Systems
    Dec 2009 - Jul 2011 (1 year 8 months)
    • Supported an ASP application currently deployed and ongoing through the expansion and tool build-out plans to meet business growth and scaling of Program Portfolio Management. • Served as the single point of contact and bridge to partner business functions such as the Theatre Program Office (PMO) and the Theatre Operations Program Office. • Ensured that functional requirements around dependencies are captured and developed in support of cross-discipline business process automation required to bridge the gap. • Owned the BME (Bugs, Maintenance, Enhancements) process - end to end. • Created and deployed testing scenarios (UAT / BVT) for new releases and versions of the Portfolio tool. • Managed the project for Gensight (portfolio
  • H
    Business Relations Supervisor
    HP Enterprise Services
    Mar 2008 - Dec 2009 (1 year 10 months)
    • GM Global Service Desk – Program Office: Supervisor Supervise 14-person team. Processes in charge (areas): Service Request Mangament, Access Management, Case Management, CSI, PMO, Training. • Provided assistance to the following countries: GM: Argentina / Uruguay / Mexico / Venezuela / Colombia / Chile / Ecuador. GMAC: Argentina / Mexico / Venezuela / Colombia / Chile / Ecuador.
  • H
    Business Services Analyst
    HP Enterprise Services
    Jun 2006 - Feb 2008 (1 year 9 months)
    • GM Global Service Desk – Program Office: Team leader, 5 agents coordination for IMAC (Install, Move, Add, Change) • Access Management - Provided 2nd level technical support. Handled IMAC requests. Users' administration on GMAC/BGM Domain. • Provided assistance to the following countries: GM: Argentina / Uruguay. GMAC: Argentina / Mexico / Venezuela / Colombia / Chile / Ecuador. BGM: Brazil. • GM Andean Region Implementation for Program Office • GM Global Service Desk – Operations: Team leader, 20 agents coordination for 1st level technical support, including password resets. Track issues. Support Windows. Support MS Office. Respond to inquiries. • Provided assistance to the following countries: GM: Argentina / Uruguay. GMAC: Argenti
  • H
    Help Desk Coordinator
    HP Enterprise Services
    Oct 2005 - Jun 2006 (9 months)
    • GM (General Motors) / GMAC (General Motors Acceptance Corporation) Help Desk: Provided 1st level technical support, including password resets. Tracked issues. Supported Windows. Supported MS Office. Responded to inquiries. • Provided assistance to the following countries: GM: Argentina / Uruguay. GMAC: Argentina / Mexico / Venezuela / Colombia / Chile / Ecuador. • Provided assistance to National GM Dealers (Argentina). • In charge of carrying out DWNG 5.3 - UAT
  • Teleperformance Spain
    Help Desk Operator
    Teleperformance Spain
    Sep 2005 - Oct 2005 (2 months)
    • Provided dial up connections technical support. Responded to inquiries. • Provided assistance to American users.
  • E
    IT Internship
    Education, Science and Technology Ministry
    Nov 2004 - Sep 2005 (11 months)
    • Scanner operator. • Data entry. • Data controller.
Education verified_user 0% verified
  • Accenture
    Leading SAFE®, Scaled Agile
    Accenture
    Jan 2019
  • Universidad de Palermo
    Programas Ejecutivos 2019 - Aspiring Leaders
    Universidad de Palermo
    Jan 2019
  • Universidad de Palermo
    Gestión de proyectos de User Experience, User Experience
    Universidad de Palermo
    Jan 2016
  • IAA
    Information Technology Project Management
    IAA
    Jan 2013
  • EMC
    ITIL Foundations Certified
    EMC
    Jan 2007