Roy Dinualdo Mayor Gutierrez

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Sales Manager/Account Manager

ACR Dumpster

Oct 2023 - Mar 2025 (1 year 6 months)

As a Sales Manager/Account Manager, I was responsible for driving revenue growth through effective prospecting and lead generation strategies. I identified new sales opportunities via outbound calls, emails, LinkedIn, and referrals, ensuring a robust pipeline of potential clients. My role involved delivering tailored presentations that showcased our value proposition, successfully converting leads into prospects. I meticulously managed sales activities, follow-ups, and deal stages using CRM tools like Pipedrive and Salesforce, which enhanced our tracking and reporting capabilities. I excelled in negotiation and closing deals, adeptly handling objections and securing contracts with precision. Additionally, I consistently achieved or exceeded

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Lead Generation Specialist - Business Development Independent Contractor

Comrise

Sep 2018 - Dec 2018 (4 months)

• Sourced and engaged new leads via phone, email, and social media. • Conducted needs analyses to pinpoint client pain points and align solutions. • Built rapport with buying influencers, secured budgets and timelines. • Drove opportunities through the funnel, collaborating with channel managers. • Leveraged customer service experience to enhance client interactions, ensuring a better understanding of their needs and fostering long-term relationships. • Sourced and engaged new leads via phone, email, and social media. • Conducted needs analyses to pinpoint client pain points and align solutions. • Built rapport with buying influencers, secured budgets and timelines. • Drove opportunities through the funnel, collaborating wit

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Inside Sales Executive B2B Lead Generation Independent Contractor

Mar 2017 - Aug 2018 (1 year 6 months)

As an Inside Sales Executive specializing in B2B Lead Generation, I developed and qualified prospects for IT software solutions, Logistics, Hospitality, Brokerage, etc, employing a consultative selling approach to uncover client needs and effectively match products to those needs. I drove growth in collaboration with the Channel Partner Manager, consistently exceeding quotas through strategic sales outreach and lead generation efforts. Additionally, I utilized candidate relationship management (CRM) techniques to enhance my engagement with potential clients, ensuring a tailored approach that fostered strong relationships and improved conversion rates. My proficiency in tools such as Zoho CRM and Salesforce, along with my skills in appointme

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Lead Management Specialist / Lead Generation Specialist

TimeDoctorStaff.com

Sep 2016 - Feb 2017 (6 months)

As a Lead Management Specialist / Lead Generation Specialist, I developed high-quality sales leads and supported opportunity advancement through strategic client consultations to determine needs and align tailored solutions. I leveraged my customer service experience to enhance client interactions, ensuring that their needs were met effectively and fostering long-term relationships that contributed to successful lead generation and management. Additionally, I utilized my knowledge of candidate relationship management (CRM) to streamline processes and improve engagement, demonstrating its relevance in managing client relationships and enhancing overall lead management strategies. My expertise in appointment scheduling, email campaigning, Lin

Inside Sales Solution Advisor - DataDirect and Integration

Progress Software

Feb 2015 - Mar 2016 (1 year 2 months)

As an Inside Sales Solution Advisor for DataDirect and Integration, I successfully sold B2B Data Connectivity and Integration Solutions, effectively mapping customer requirements to tailored technical solutions. My role involved managing both inbound and outbound sales efforts, utilizing CRM tools to drive pipeline growth and ensure accurate tracking of sales activities. Additionally, I leveraged my skills in appointment scheduling and email campaigning to enhance customer engagement and streamline communication. While financial services sales was identified as a non-relevant skill, my experience at Progress Software, which provides financial services through SaaS, allowed me to understand the unique needs of clients in this sector, further

Business Development Consultant

Sales Momentum

Oct 2012 - Feb 2015 (2 years 5 months)

As a Business Development Consultant, I was responsible for driving growth through strategic outreach and relationship management. My role involved appointment scheduling, email campaigning, and utilizing LinkedIn management to connect with potential clients. I conducted thorough prospect research and employed outbound cold calling techniques to generate leads, leveraging tools such as HubSpot and Salesforce for effective CRM management. Additionally, I executed cold emailing and crafted compelling email copy to enhance our outreach efforts. My expertise in lead generation and qualification, combined with negotiation skills, allowed me to effectively manage client relationships and close sales. Furthermore, I recognized the importance of ca

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Project Coordinator / Provisioning Coordinator

Comscentre LTD LLC

May 2010 - Oct 2014 (4 years 6 months)

As a Project Coordinator / Provisioning Coordinator, I supported project management from design to implementation, ensuring seamless execution and delivery. I ordered, coordinated, and validated telecom hardware and software, while also managing client provisioning, documentation, and CRM ticketing systems. Additionally, I utilized outbound cold calling skills to enhance client engagement and prospecting efforts during my tenure as a project coordinator with Comscentre, which contributed to a more robust project pipeline. I engaged in LinkedIn management to connect with potential clients and stakeholders, further expanding the network and fostering relationships that benefited project outcomes. My experience with various CRM tools, includin

Helpdesk Support

Siemens

Nov 2008 - Apr 2010 (1 year 6 months)

• Provided tech support for hardware, software, and network issues. • Conducted diagnostics, installations, and problem resolutions.

Helpdesk Analyst

Accenture

Jan 2007 - Oct 2008 (1 year 10 months)

• Supported I.T. helpdesk operations across Asia-Pacific, EMEA, and North America. • Incident management, client triaging, and escalation handling.

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Medical Transcription Proofreader/Editor

Multi Scribe Global Solutions Services (USA Doctors)

Jan 2006 - Dec 2006 (1 year)

• Edited medical transcription documents, ensured accuracy and compliance. • Conducted final quality assurance before document submission.

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Medical Transcriptionist

iBiz Technologies

Sep 2004 - Jan 2006 (1 year 5 months)

• Transcribed and edited medical records. • Ensured adherence to transcription standards and client formatting specs.

Medical Transcriptionist / ICD 9 Coder

SPi Global

May 2000 - Aug 2004 (4 years 4 months)

• Coded medical diagnoses using ICD-9 guidelines. • Collaborated with healthcare specialists to ensure accurate patient records.

Roy Dinualdo Mayor Gutierrez

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