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Roxana Basauri

About

Detail

Team Leadership, International Sales, B2B Sales, Business Development, Relationship Management, Lead Generation, Outbound and Inbound , PR, KAM
Miraflores, Provincia de Lima, Peru
Contact Roxana regarding: 
work
Full-time jobs
Starting at USD3k/month
Flexible work
Starting at USD15/hour

Timeline

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Job
school
Education

Résumé

Jobs verified_user 0% verified
  • B
    Remote Brand Engagement & Retention – U.S. Market
    BARK COMPANY United States
    Mar 2024 - Dec 2025 (1 year 10 months)
    Supported brand engagement and retention initiatives for the U.S. market as part of the customer lifecycle and relationship management team. Contributed to programs focused on strengthening brand affinity, increasing customer retention, and supporting long-term revenue sustainability. Gladly, Shopify, Slack, and internal metrics dashboards were part of the daily operational workflow to monitor engagement trends, track brand performance indicators, and support retention-focused initiatives across digital communication channels. Collaborated with cross-functional teams to support initiatives aligned with brand engagement, retention performance, and overall customer lifecycle management. Achievements • Contributed to retention-focused init
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    Key International Accounts - B2B Sales Relationship Management
    PRAXIS GLOBAL IT Digital Transformation & Innovation 2016. LATAM
    Mar 2015 - Oct 2016 (1 year 8 months)
    In my role as Key International Accounts - B2B Sales Relationship Management, I successfully established a client base in the Peruvian market from the ground up, utilizing lead generation techniques and coordinating the complete onboarding experience for B2B tech clients. I actively prospected new accounts through emails, cold calls, meetings, and product demos, while enhancing client communication strategies with a focus on email copywriting and digital marketing to improve outreach and retention. My participation in LATAM regional meetings allowed me to implement effective account management systems, ensuring strong alignment with company goals. Additionally, I leveraged my expertise in candidate relationship management (CRM) to enhance l
  • R
    Business Development Lead | Founder- B2B Sales & Market Expansion
    RBR INTERNATIONAL HR Consulting Services Talent Acquisition & Real Estate Dubai - Manama - Kuala Lumpur 2009 - 2016
    Feb 2009 - Mar 2016 (7 years 2 months)
    Founded and scaled RBR International, a consulting company offering real estate and HR solutions for expat investors and international clients. Built operations from scratch across Emirates, Bahrain, and Malaysia. Personally handled lead generation, client acquisition, and onboarding in the initial phase of the business. Led business development efforts and secured long-term partnerships by managing recruitment processes, negotiating proposals, and tailoring solutions to client needs. As the company grew, recruited and led a team of business representatives across regions to expand reach and ensure service excellence. Achievements: stablished company presence in 3 international markets Achieved a 40% increase in annual sales through strateg
  • W
    Business Client Relationship & Sales Liaison
    Wolf & Worlf Ltd London United Kingdom
    Feb 2006 - Dec 2008 (2 years 11 months)
    Served as the primary liaison between buyers and the company, ensuring seamless sales processes and timely product exports across Europe and North Africa. Resolved conflicts between clients and the company, maintaining strong relationships and facilitating smooth operations through effective communication.Monitored and managed distribution channels with regional sales executives, ensuring market presence. Supervised customer service teams, addressing feedback and complaints, while continuously enhance service quality. Achievements: Enhanced client relationships, resulting in a 25% increase in client retention Achieved a 100% compliance rate with distribution standards, guaranteeing product availability and customer satisfaction. Implemented
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    Regional Sales Supervisor & Team Management B2B Sales
    THE TRULY NATURAL COMPANY. Organic Health Products Distributor NEW YORK CITY - UNITED STATES.
    Jan 2006 - Jan 2008 (2 years 1 month)
    Launched The Truly Natural Company Ltd. in NYC, starting from zero as a key distributor of organic health products.Managed and supervised a team of 11 sales executives, overseeing their daily activities, route planning, and performance to drive prospecting. Analyzed market trends in NYC to identify growth opportunities, aligning team strategies with company objectives.Enhanced product knowledge across the team to deliver customer service and meet client needs. Acted as the primary contact for key clients, building strong, lasting relationships and establishing partnerships to support business growth.Reviewed and optimized services and pricing strategies. Achievements: Achieved a 40% annual increase in sales through effective market strategi
Education verified_user 0% verified
  • Salamanca University
    Spanish Teacher
    Salamanca University
    Jan 2021 - Jan 2023 (2 years 1 month)
  • Oxford House College
    English
    Oxford House College
    May 2004 - Dec 2004 (8 months)
  • P
    Language Literature Techniques, Philosophy of Language.
    Pontifical Catholic University
    Mar 2002 - Dec 2002 (10 months)
  • U
    –Mass Communication
    Universidad de San Martin Porres Media
    Mar 1999 - Dec 2003 (4 years 10 months)