Project 1: Business Operations and Process Improvement
Project 2: Customer Service and Administrative Support .
Tecosdy Company, Rams Global
Feb 2021 - Current (5 years 7 months)
Project 1: Business Operations and Process Improvement
Project 2: Customer Service and Administrative Support .
Project 1: Business Operations and Process Improvement
Role: Project Lead
Led business operations improvement initiatives by streamlining administrative processes, enhancing financial reporting, and improving coordination across teams. Developed performance reports, managed stakeholder communication, and supported strategic decision-making through data analysis and process optimization. Integrated technical expertise in Networking, Cybersecurity, Kubernetes, IT infrastructure, Enterprise software, Data center infrastructure, and Cloud infrastructure into technical documentation, quality-assurance checklists, and business-case eva