R

Ronmar Arao

About

Detail

Province of Bulacan, Philippines

Contact Ronmar regarding: 
Flexible work

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • N
    PCBA Quoting Manager / Program Manager (VA)
    NPI TECHNOLOGIES
    Jan 2021 - Jan 2025 (4 years 1 month)
    Effectively manage customer and production expectations while delivering exceptional service to foster customer loyalty and drive business growth. Oversee the Quoting Team's end-to-end quotation process, ensuring quality, efficiency, and reliability in every deliverable. Source, quote, and procure electronic components, PCBs, labor, machinery, and steel parts with a focus on meeting customer objectives for lead time and cost efficiency.
  • A
    Procurement/Purchasing Admin Assistant (VA)
    ABSONUTRIX
    Jan 2019 - Jan 2021 (2 years 1 month)
    Research potential vendors/suppliers Monitor stock levels and identify purchasing needs Conduct market research to identify pricing trends Follow up with suppliers, as needed, to confirm or change orders Track the status of any orders Produce and maintain all reports
  • BPO
    Customer Service Specialist
    BPO
    Jan 2009 - Jan 2019 (10 years 1 month)
    Delivered voice, chat, and email support for various international accounts, including telecommunications, satellite TV, internet services, banking, and healthcare. Promoted to Trainer and later Team Leader, responsible for coaching, mentoring, and developing new Customer Service Associates. Facilitated engaging classroom and hands-on training sessions, creating a supportive learning environment that encouraged practical skill application and confidence-building. Led team operations with a proactive, collaborative approach, ensuring alignment with company goals and consistently driving performance and service excellence. Fostered a culture of continuous improvement, empowering team members to enhance their customer service skills and delive
Education verified_user 0% verified
  • Polytechnic University of the Philippines
    Bachelor in Office Administration
    Polytechnic University of the Philippines
    Jan 2005 - Jan 2007 (2 years 1 month)