R

Rohith Sasidharan

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Birmingham, England, United Kingdom

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Full-time jobs
Starting at USD55K/year
Flexible work
Starting at USD50/hour
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Timeline


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Résumé


Jobs verified_user 0% verified
  • P
    Predictive AI
    Mar 2024 - Current (1 year 3 months)
    • Develop and deploy machine learning models for predictive analytics and anomaly detection • Collaborate on NLP projects implementing BERT for sentiment analysis and topic modeling • Contribute to cybersecurity initiatives by enhancing threat detection systems using AI algorithms. • Work cross-functionally with data scientists and engineers to implement scalable AI solutions. • Analyze large datasets to extract actionable insights for business decision-making.
  • D
    Growth Project Manager
    DigitalZeg
    Jun 2020 - Jan 2024 (3 years 8 months)
    • Managed a full project lifecycle from initiation to closure for 12+ client projects, ensuring on time delivery within budget constraints. • Led weekly stakeholder meetings to discuss progress, challenges, and risk mitigation strategies. • Developed and presented monthly Business Requirements Documents (BRDs) and progress reports to senior management. • Implemented Agile methodology resulting in 25% faster project completion and improved client satisfaction scores. • Conducted market research and competitive analysis to inform product growth strategies. • Presents Monthly BRDs and monthly made progress to senior Management during internal meetings. • Facilitated collaboration between technical teams and business stakeholders to ensu
  • D
    Business Operations Lead/ Scrum–
    Dial my tech
    Feb 2017 - Mar 2020 (3 years 2 months)
    • Developed and tracked project plan, milestones, deliverables; Ensured Progress in weekly status Meetings and Reports; managed project workgroups. • Facilitated Agile events include sprint planning, daily scrums, and retrospectives for teams of 8-12 members. • Developed and tracked project plans, milestones, and deliverables using JIRA and Confluence. • Identified and removed impediments to team productivity, increasing sprint velocity by 20%. • Utilized data analytics and quantitative methods to inform decision-making. • Designed and implemented customer surveys resulting in actionable insights for product improvements.
  • Q
    Team Lead
    Quattro
    Jun 2016 - Jan 2017 (8 months)
    • Recruited, trained, and supervised a team of 15 call center representatives. • Provided coaching and support during challenging customer interactions. • Maintained detailed documentation and produced quality assurance reports. • Implemented process improvements resulting in 15% reduction in call handling time. [IMAGE]
  • Convergys
    Sales Executive
    Convergys
    Feb 2010 - Jun 2013 (3 years 5 months)
    Process • Collaborated with relevant departments to ensure inquiries are forwarded and escalated appropriately, provided timely and effective solutions to customers. • Utilizing strong communication skills to effectively resolve phone, walk-in, mail, fax, and email inquiries from customers. • Maintained accurate records in CRM systems for tracking and reporting purposes. • Consistently exceeded monthly sales targets by 10-15%
Education verified_user 0% verified
  • Aston University
    Artificial Intelligence MSC
    Aston University
    Jan 2024 - Jan 2025 (1 year 1 month)
  • M
    MIT – Product and Service
    Feb 2021
  • Kalinga University
    Bachelor Of Computer Application
    Kalinga University
    Jul 2013 - Jan 2016 (2 years 7 months)