Customer Service Manager
La Chingada Restaurant
Jan 2011 - Feb 2014 (3 years 2 months)
Customer Service Representative | Manager (Bar/Restaurant La Chingada) - (January 2011–February 2014)
Progressed from Customer Service Representative to Manager over a period of 1 year, fostering a positive and efficient work environment in a fast-paced restaurant/bar setting.
Responsibilities included:
Customer Service (Previous Role): Delivered exceptional customer service, taking orders accurately, preparing a variety of cocktails and other drinks, and ensuring guest satisfaction.
Management (Later Role): Led a team of staff, ensuring smooth operations, scheduling, and adherence to store policies. Oversaw cash handling procedures, inventory management, and payroll processing.
Beverage Service (Overall): Prepared a variety of cockta
