Rodrigo Alvarez

Rodrigo Alvarez

About

Detail

Data Visualization | Web & Graphic Designer | People & Project Leader
Cali, Valle del Cauca, Colombia

Timeline

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Résumé

Jobs verified_user 0% verified
  • H
    Project Coordinator public Remote experience
    Highspring Formerly BUILT
    Dec 2025 - Current (7 months)
    Begin a journey with incredible people, learning every step of the way. Let’s enjoy the ride!!!!!!!!!!!
  • TaskUs
    Team Lead Manager
    TaskUs
    Dec 2022 - Jul 2025 (2 years 8 months)
    Successfully led a night shift team of 16 agents while maintaining strong performance metrics. My responsibilities included: • Team Leadership & Performance: Led a 16-agent night shift team, achieving consistent 95%+ adherence and meeting all key performance indicators. • Data & Reporting: Designed automated performance dashboards using Excel and Looker Studio, improving reporting speed and accuracy. Additionally, I improved data quality through thorough review and cleaning processes, ensuring that our dashboards provided accurate insights for better decision-making. • Retention & Engagement: Reduced agent attrition through personalized coaching and engagement strategies tailored to team needs. • Training & Coaching: Trained new lea
  • F
    Head of Marketing / Sales Coordinator
    Fogel colombia
    Jan 2015 - Dec 2019 (5 years)
    As the Head of Marketing and Sales Coordinator, I progressed from Marketing Assistant to my current role within two years, leading regional marketing strategy and digital transformation initiatives across LATAM. My key responsibilities included: - **Marketing Strategy:** Spearheaded multi-channel marketing campaigns, increasing regional sales by 25%. - **Digital Transformation:** Led the post-COVID transition to digital tools, optimizing lead generation by 35% on the web page. - **Team Leadership:** Managed a team of 7 marketers and coordinated efforts with sales departments across LATAM. - **Branding & Design:** Created promotional and branding assets using Adobe Photoshop and Illustrator, strengthening brand recognition. - **Web Deve
Education verified_user 0% verified
  • Fundación Academia de Dibujo Profesional
    Diploma of Education, Web Page, Digital/Multimedia and Information Resources Design
    Fundación Academia de Dibujo Profesional
    Jan 2019
  • Fundación Academia de Dibujo Profesional
    Bachelor of Arts - BA, Graphic Communications
    Fundación Academia de Dibujo Profesional
    Jan 2015 - Jan 2019 (4 years 1 month)
  • Universidad Rafael Landívar
    Bachelor's degree, Graphic Communications
    Universidad Rafael Landívar
    Jan 2012 - Jan 2014 (2 years 1 month)
    Actividades y grupos:Brand.
Projects (professional or personal) verified_user 0% verified
  • A
    AR Trade Company
    AR Trade Company
    Jan 2020 - Current (6 years 6 months)
    In my role at AR Trade Company, I was responsible for the creation and management of the company’s WordPress web page, ensuring a user-friendly experience that effectively showcased our services. I utilized my skills to gather and analyze data, which informed the design and functionality of the website, aligning it with our business goals. Additionally, I recognized the importance of a Customer Relationship Management (CRM) system in organizing and understanding client data, which enhanced our ability to meet client needs. My creative project management skills were instrumental in guiding client decisions and adapting to their evolving requirements, ultimately focusing on building lasting relationships through skillful work and genuine inte